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As an eBay Payments and Sell Customer Support Teammate, you will provide phone support for customers regarding billing, technical inquiries, and payment processes. You will support sellers throughout their selling journey, ensure a safe trading platform, and maintain a positive customer experience by resolving issues with empathy and accuracy.
As Team Leader for the UK Account Manager Team, you'll coach and guide Category Advisors to enhance seller growth on eBay, drive team performance, and optimize operations based on market insights. You'll also deliver business performance reports and collaborate with cross-functional teams to implement new programs.
The Onboarding Teammate will manage the onboarding process for new Italian sellers, ensuring a smooth transition through orientation sessions and tailored materials. They will be the primary contact for queries, improve onboarding based on feedback, assist in integrating seller systems with eBay, and coach sellers on best practices and tools.
The EEC Commercial Team Leader at eBay will lead teams focused on enhancing the seller experience and driving B2C seller growth. Responsibilities include creating motivating team environments, monitoring team KPIs, coaching staff, and initiating programs to improve seller engagement, all while fostering collaborative relationships with stakeholders.
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