Top Customer Service Jobs in Dublin
The Suppliers Support Specialist at Smartcat provides high-quality support to freelancers and language service providers with empathy and commitment. Responsibilities include maintaining 100% supplier satisfaction and timely resolution of customer support.
The Customer Experience Specialist at Smartcat is responsible for resolving customer requests, engaging with customers via tickets, participating in on-call support, troubleshooting complex issues, and collaborating with internal teams for a top-notch customer experience.
As a Partner Support Associate at DriveWealth, you will act as a brand ambassador for the company, providing unparalleled support to partners and clients. You will handle client inquiries, transactions, and collaborate with various departments to ensure exceptional client experience. The role requires exceptional communication skills, problem-solving abilities, and industry expertise.
Customer Support Specialist responsible for providing technical and non-technical customer support, coordinating inquiries, participating in customer calls, analyzing support processes, maintaining knowledge base, and tracking public channels. Requires 2+ years of experience, familiarity with mobile/web development, customer-centric mindset, analytical thinking, tech interest, teamwork skills, English proficiency, and flexibility for stand-by shifts. Bonus points for ICT industry experience, web development experience, Docker/Postman knowledge, Salesforce/Jira experience, and basic programming skills.
As a German Customer Support Specialist at HubSpot, you will work directly with customers to solve product-related queries through phone, chat, and web support. You will provide a human and helpful support experience, troubleshoot technical issues, and collaborate within the company to enhance the overall customer experience.
The Customer Support Engineer at Fivetran works closely with customers and stakeholders to resolve incidents and provide technical support. Responsibilities include troubleshooting, identifying root causes, onboarding team members, and participating in weekend on-call rotations. Required skills include strong customer advocacy, communication, database (SQL and NoSQL) experience, networking troubleshooting, and API knowledge.
Tier 2 Customer Support role providing ticket-only support for games and services in Finnish/English. Responsibilities include attending client meetings, recording bugs, testing in-game, and providing white glove service with high attention to detail. Requires staying updated with information changes, proactive research, and quick responses to client communication.
Customer Support Engineer role at Fivetran, responsible for providing technical support to customers, troubleshooting incidents, collaborating with internal teams, and documenting solutions. Requires 1-5 years of experience, strong customer advocacy and communication skills, and proficiency in Java, SQL, and Clojure.
Looking for a Tier 2 Customer Support Specialist fluent in Russian and English to provide white-glove support for games and services, attend client meetings, record bugs, and stay updated on information changes. Requires high attention to detail and technical proficiency.
Seeking Tier 2 Customer Support contractors fluent in Dutch and English to provide white glove ticket-only support for games and services, attend client meetings, record bugs, and test in-game. Requires high attention to detail, staying updated with information, and quick responsiveness to technical issues. Must have Windows 10, dedicated computer, headset, and willingness to install security software.
Increase existing client revenue growth through cross-sells and upsells, prioritize client success and satisfaction, collaborate with internal teams to enhance client experience, monitor client health and usage patterns, gather and act on client feedback, advocate for client needs within the company.
Customer Support Engineer working with customers in a technical capacity, ensuring success for existing valued customers. Responsible for troubleshooting, providing solutions, and collaborating with internal and external teams to exceed customer expectations.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
Customer Support Engineer at Fivetran responsible for providing technical support to customers using databases and APIs. Collaborate with internal and external teams to resolve issues and ensure customer success. Full-time position based in Dublin office.
Senior Customer Success Representative responsible for basic customer support, engagement, and satisfaction. Tasks include responding to product inquiries, escalating support issues, endorsing cases to sales team, upselling features, and working with product team. Must have 3 years of customer support experience, excellent communication skills, confidence on the phone, ability to prioritize tasks, and understand technical jargon.
Looking for a dedicated Customer Support / Tech Support Specialist to provide exceptional service and support to customers through various channels.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Directs field technical support group covering a wide geographic region, aligns IT support with business goals, manages desktop support, IT support, and local infrastructure aspects.
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