Top Customer Service Jobs in Dublin
The Customer Experience Specialist at Smartcat is responsible for resolving customer requests, engaging with customers via tickets, participating in on-call support, troubleshooting complex issues, and collaborating with internal teams for a top-notch customer experience.
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Join Huntress as a Product Support Specialist in Ireland, where you will provide world-class support to customers in resolving technical issues related to cybersecurity. Work collaboratively with the team to ensure top-tier customer service and exceed customer expectations. Contribute to improving internal procedures and customer-facing documentation while continuously expanding your knowledge of the Huntress product.
Onboard and manage customers during their first 60 days with AdRoll, providing education and support on platform features and maximizing customer value. Collaborate with internal teams to improve customer experience and develop extensive knowledge of the AdRoll platform.
The Suppliers Support Specialist at Smartcat provides high-quality support to freelancers and language service providers with empathy and commitment. Responsibilities include maintaining 100% supplier satisfaction and timely resolution of customer support.
Looking for a dedicated Customer Support / Tech Support Specialist to provide exceptional service and support to customers through various channels.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Directs field technical support group covering a wide geographic region, aligns IT support with business goals, manages desktop support, IT support, and local infrastructure aspects.
As a Partner Support Associate at DriveWealth, you will act as a brand ambassador for the company, providing unparalleled support to partners and clients. You will handle client inquiries, transactions, and collaborate with various departments to ensure exceptional client experience. The role requires exceptional communication skills, problem-solving abilities, and industry expertise.
Customer Support Specialist responsible for providing technical and non-technical customer support, coordinating inquiries, participating in customer calls, analyzing support processes, maintaining knowledge base, and tracking public channels. Requires 2+ years of experience, familiarity with mobile/web development, customer-centric mindset, analytical thinking, tech interest, teamwork skills, English proficiency, and flexibility for stand-by shifts. Bonus points for ICT industry experience, web development experience, Docker/Postman knowledge, Salesforce/Jira experience, and basic programming skills.
As a German Customer Support Specialist at HubSpot, you will work directly with customers to solve product-related queries through phone, chat, and web support. You will provide a human and helpful support experience, troubleshoot technical issues, and collaborate within the company to enhance the overall customer experience.
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As an Institutional Prime Client Services Specialist at Coinbase, you will serve as a subject matter specialist for Coinbase’s institutional suite of products, providing premier client service and operations to institutional clients.
The Customer Support Engineer at Fivetran works closely with customers and stakeholders to resolve incidents and provide technical support. Responsibilities include troubleshooting, identifying root causes, onboarding team members, and participating in weekend on-call rotations. Required skills include strong customer advocacy, communication, database (SQL and NoSQL) experience, networking troubleshooting, and API knowledge.
Increase existing client revenue growth through cross-sells and upsells, prioritize client success and satisfaction, collaborate with internal teams to enhance client experience, monitor client health and usage patterns, gather and act on client feedback, advocate for client needs within the company.
The Customer Success Associate Apprentice at Bottomline is responsible for managing customer relationships, driving adoption, and ensuring customer delight. They collaborate with internal teams, present new product enhancements, and lead quarterly business reviews to maximize customer value. The role involves building success plans, fostering relationships with key stakeholders, and identifying opportunities for expansion.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
Resolving customer concerns, creating internal tooling, and engineering solutions to optimize customer experience at Vercel.
Seeking a highly motivated Customer Success Analyst fluent in German to drive customer satisfaction, retention, and facilitate meetings with customers and internal teams. Must excel in collecting and reporting customer feedback, tracking KPIs, and optimizing the customer experience.
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