The Customer Service Executive will provide support to customers, resolving issues related to accounts and general inquiries. This role emphasizes a positive customer experience and process improvement in a hybrid work environment with a focus on building relationships.

The Customer Service Executive will support customers with various issues including password requests and supply chain malfunctions. They will document and resolve issues to enhance customer experience and contribute to process improvements. This hybrid role requires strong communication skills in Mongolian and English, with a focus on building relationships and customer satisfaction.

The Customer Service Associate provides exceptional service to inbound customer inquiries, handles sales calls, processes invoices, and collaborates with the sales team. They must be fluent in English, Portuguese, and Spanish, using various systems to track customer data and enhance customer relationships.