Top Customer Service Jobs in Dublin

As a CX Specialist, you'll develop and support customer experience strategies for premier clients, ensuring outstanding growth through client engagement and performance reviews. You'll analyze trends and KPIs, foster strong client relationships, and collaborate with internal teams to address client needs and drive account improvements.

The CX Knowledge Manager will oversee Manychat’s external knowledge base, enhancing user enablement through effective content management and strategy development. Responsibilities include creating user-friendly guides, localizing content for global audiences, and utilizing analytics to optimize resources. The role requires collaboration with Product and Customer Support teams to ensure content alignment with user needs and product updates.

As a Customer Support Representative, you will assist customers of a music streaming service by answering inquiries in Dutch and English, troubleshooting issues, and ensuring a great listening experience. Responsibilities include handling multiple customer conversations simultaneously, and attending required orientation and production hours.

The role involves enhancing the customer experience by resolving issues related to payments, orders, and shipments through effective communication. The agent will become knowledgeable about the company's processes and collaborate with various departments to prevent recurring issues and improve service.

As a Customer Experience Agent, you will enhance user satisfaction by resolving customer inquiries related to payments, orders, and shipments. Your role will involve mastering the company's product and processes, collaborating with various departments, and continuously seeking ways to improve the overall customer experience.

The Customer Experience Advocate at Alchemy will engage with the community primarily on Discord and other platforms, troubleshoot customer issues, onboard new users, and relay feedback to improve the customer experience. This role requires technical knowledge and strong communication skills to support developers effectively.

As a Bilingual Customer Support Representative at Procore, you will provide exceptional client support by troubleshooting technical issues, managing customer cases through various communication channels, and assisting customers in utilizing Procore's software. You will collaborate with other teams to resolve complex issues while maintaining a high level of customer satisfaction in a fast-paced contact center environment.

The Client Services Manager at IQ-EQ is responsible for establishing and maintaining client relationships in the Irish Corporate and Capital Markets sector, driving commercial activity, and ensuring exceptional client service. Key responsibilities include managing client interactions, overseeing legal documentation, monitoring KPIs, and collaborating with global teams to facilitate effective communication and support for clients.

As a Customer Support Specialist, you'll assist HubSpot customers through phone, chat, and web channels, resolving product-related queries. This role emphasizes creative problem-solving and collaboration within a dynamic team to foster a positive support experience.

As a Customer Support Specialist, you will engage with HubSpot customers via phone, chat, and web channels to resolve product-related queries, while delivering a proactive and human support experience. You'll apply technical troubleshooting skills to navigate complex queries and enhance customer growth using HubSpot tools in a collaborative team environment.