Top Technical Support Jobs in Dublin

You will support enterprise customers by resolving complex technical issues, managing tasks, and building strong relationships. Responsibilities include advanced troubleshooting, codebase triage, and collaborating across teams. You'll also maintain knowledge bases and participate in on-call support for urgent customer issues.

As a Senior Technical Support Engineer at Cybereason, you will handle support cases, provide innovative solutions, collaborate with various teams to resolve technical issues, and contribute to the knowledge base while ensuring excellent customer service.

As a Technical Support Specialist, you will assist customers with technical inquiries and issues related to Aircall's products. Responsibilities include troubleshooting various platforms, maintaining documentation, training support teams, and collaborating with internal teams to enhance customer satisfaction while monitoring support metrics.

The Senior Support Engineer at GitLab will engage with customers to troubleshoot issues, collaborate with internal teams to enhance product features, and draft documentation based on user interactions. This role involves technical support of GitLab implementations, responding to support tickets, and contributing to system enhancements through coding and testing.

As a Technical Support Specialist, you will provide second-level support to customers, addressing inquiries about FARO products. You'll handle returns, process orders, follow up on service inquiries, and develop technical documentation. Organizational skills and customer service experience are essential for success in this role.

The Manager of Technical Support Operations will lead the technical aspects of support operations at Aircall, enhancing efficiency, mentoring a technical team, overseeing support systems, and managing technical projects. The role requires collaboration across departments to drive operational excellence.

The Application Support Engineer will provide excellent technical support and customer service for Level 2 support, coordinating with development teams, resolving application issues, performing root cause analysis, and maintaining application performance. Responsibilities also include organizing small to medium projects and providing documentation for issues and solutions.