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Top Technical Support Jobs in Dublin
Artificial Intelligence • Productivity • Software
You will provide high-level technical support to enterprise customers, troubleshoot complex issues, and collaborate with engineering teams while managing customer relationships and performance metrics.
Top Skills:
JavaJavaScriptmacOSOauthPostmanPythonRest ApisSAMLScimSingle Sign-On (Sso)TypescriptWindows
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Provide technical support to customers via phone, email, and chat. Resolve issues, enhance customer satisfaction, and improve product functionality through effective communication and problem-solving skills.
Top Skills:
CSSHTMLJavaScriptJquery
Logistics • Transportation • Design • Automation • Manufacturing
The Technical Helpdesk Engineer provides technical support for service engineers, resolves complex technical issues, and conducts training sessions. They also assist with spare part identification and enhance equipment reliability.
Top Skills:
Electrical SystemsKone EquipmentTechnical Support Tools
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer focuses on resolving performance issues, mentoring team members, and improving customer support processes while working weekend shifts.
Top Skills:
AIAjaxCmdbCSSEclipse IdeItilItsmJavaJavaScriptJdbcLinuxMySQLOdbcOraclePerlPythonRestSnmpSoapSplunkTcp/IpUnixUnix ShellWindows ShellXhtmlXML
Cloud • Information Technology • Software
Lead a support team of Technical Support Specialists and Engineers at Intercom to ensure exceptional customer experience through strong management, culture alignment, and process improvement.
Top Skills:
AISaaSTechnical Support
Cloud • Software
The Technical Support Engineer will provide end-to-end customer support, troubleshoot issues, and collaborate with teams, requiring technical expertise and customer-facing skills.
Top Skills:
.NetAPIsHTMLJavaJavaScriptPerlPHPPythonRubySQLXML
Cloud • Software
The Technical Support Engineer will troubleshoot technical issues, assist customers, and manage the complete support experience, requiring fluency in Italian and technical skills.
Top Skills:
.NetAntApexAPIsEclipse IdeHTMLJavaJavaScriptJavaScriptPerlPHPPythonRubySalesforceSQLVisualforceXML
Software
Lead and develop a high-performing support team, ensuring excellence in customer experience, while integrating AI solutions and enhancing operational efficiencies.
Top Skills:
AISaaS
Cloud • Software
The Technical Support Engineer will provide excellent customer support by resolving technical issues, facilitating communication, and developing documentation while working closely with teams to ensure customer satisfaction.
Top Skills:
APIsHTMLJavaJavaScriptJavaScriptPHPSQLXML
Cloud • Software
The Technical Support Engineer will provide customer support, resolve technical issues, collaborate with teams, and maintain knowledge base articles while requiring proficiency in Spanish and technical concepts.
Top Skills:
APIsHTMLJavaJavaScriptPHPSQLXML
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Cloud • Software
As a Technical Support Engineer, you will troubleshoot complex issues, guide customers on Salesforce Marketing Cloud, and create documentation.
Top Skills:
AmpscriptCSSHTMLJavaScriptRestSalesforce Marketing CloudServer-Side JavascriptSoapSQL
Energy • Renewable Energy
Oversee technical support and training for HVAC products, manage a support team, develop training materials, and ensure customer service excellence.
Top Skills:
Control SystemsHvacRefrigeration Circuits
Software
Provide technical support and guidance to customers, communicate effectively, prioritize issues, and empower end-users using the knowledge base. Requires fluency in English and German with excellent customer service skills.
Top Skills:
ConfluenceGoogle SuiteSlackZendesk
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Software
Join New Relic as an APM Technical Support Engineer. You'll resolve technical issues, support APM products, and advocate for customers, all while growing your technical skills.
Top Skills:
.NetJavaNode.jsPHPPythonRuby
Productivity • Software • Conversational AI
The Technical Support Engineer will provide product support, coach teammates, manage complex customer inquiries, and maintain SLAs, while assisting customers with billing solutions.
Top Skills:
QuickbooksSalesforceZuora
Cloud • Information Technology • Software
The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.
Top Skills:
APIsCSSGitHTMLJavaScriptRuby on RailsRest ApiRubySdksWebhooks
Database • Analytics
The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.
Top Skills:
Cloud ServicesDistributed SystemsMonitoring SystemsPython
Information Technology • Software • Database
The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.
Top Skills:
APIsCloud-Native StacksDatadogDockerKubernetesOpentelemetryPythonSdksTypescript
Information Technology
As a Senior Technical Support Engineer, you will provide advanced technical support, troubleshoot complex issues, and ensure customer satisfaction for enterprise clients, utilizing skills in Jinja2, Python, and SQL.
Top Skills:
Jinja2JIRAPythonSQLZendesk
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