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Top Technical Support Jobs in Dublin

Reposted 9 Days AgoSaved
Hybrid
Dublin, Ireland
Mid level
Mid level
Artificial Intelligence • Productivity • Software
You will provide high-level technical support to enterprise customers, troubleshoot complex issues, and collaborate with engineering teams while managing customer relationships and performance metrics.
Top Skills: JavaJavaScriptmacOSOauthPostmanPythonRest ApisSAMLScimSingle Sign-On (Sso)TypescriptWindows
Reposted 15 Days AgoSaved
Easy Apply
Hybrid
Dublin, Ireland
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Technical Support Engineer 2, you'll assist clients with technical inquiries, build relationships, document solutions, and participate in health checks for Premier Customers.
Top Skills: DatadogIntegrationsLinuxSaaS
Reposted 2 Days AgoSaved
Hybrid
Dublin, Ireland
Junior
Junior
Software
The Technical Support Engineer supports WalkMe's customers through onboarding and project success, ensuring high satisfaction. Responsibilities include troubleshooting issues, providing product knowledge, and improving customer experience through effective communication.
Top Skills: CSSHTMLJquery
3 Days AgoSaved
In-Office
Dublin, Ireland
Entry level
Entry level
Cloud • Software
The Technical Support Engineer provides technical assistance and customer support, troubleshooting issues, maintaining knowledge articles, and ensuring customer satisfaction in a collaborative environment.
Top Skills: .NetAntApexAPIsEclipse IdeHTMLJavaJavaScriptJavaScriptPerlPHPPythonRubySalesforceSQLVisualforceXML
3 Days AgoSaved
In-Office
Dublin, Ireland
Junior
Junior
Cloud • Software
The Technical Support Engineer will provide end-to-end technical assistance to customers, troubleshooting issues and ensuring satisfaction, while maintaining documentation.
Top Skills: .NetAPIsHTMLJavaJavaScriptPerlPHPPythonRubySQLXML
3 Days AgoSaved
In-Office
Dublin, Ireland
Entry level
Entry level
Cloud • Software
Provide technical support to customers, troubleshooting issues with Salesforce products and integrations while ensuring customer satisfaction and maintaining knowledge articles.
Top Skills: .NetAPIsHTMLJavaJavaScriptPerlPHPPythonRubySalesforceSQLXML
4 Days AgoSaved
In-Office
Dublin, Ireland
Junior
Junior
Cloud • Software
The Technical Support Engineer assists customers by providing technical support, troubleshooting issues, and ensuring customer satisfaction. They create knowledge base articles and collaborate with teams to improve efficiency. Fluency in French or German is required.
Top Skills: .NetAPIsHTMLJavaJavaScriptPerlPHPPythonRubySQLXML
Reposted 4 Days AgoSaved
Hybrid
Dublin, Ireland
Mid level
Mid level
Software
As a Technical Support Specialist, you'll provide technical support to Vanta customers, troubleshoot issues, manage escalations, and contribute to documentation while ensuring customer satisfaction and adherence to service SLAs.
Top Skills: APIsAWSAzureDatabasesDatadogGCPLog Management ToolsNetworkingSaaS
Reposted 6 Days AgoSaved
Hybrid
Dublin, Ireland
Mid level
Mid level
Software
The Technical Support Engineer resolves complex technical issues for customers, collaborates with Support and Engineering teams, and enhances customer experience through effective troubleshooting and documentation.
Top Skills: Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Reposted 25 Days AgoSaved
Remote
Dublin, Ireland
Entry level
Entry level
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Provide technical support to customers via phone, email, and chat. Resolve issues, enhance customer satisfaction, and improve product functionality through effective communication and problem-solving skills.
Top Skills: CSSHTMLJavaScriptJquery
Reposted 7 Days AgoSaved
In-Office
Dublin, Ireland
Entry level
Entry level
Cloud • Software
The Technical Support Engineer will troubleshoot technical issues, assist customers, and manage the complete support experience, requiring fluency in Italian and technical skills.
Top Skills: .NetAntApexAPIsEclipse IdeHTMLJavaJavaScriptJavaScriptPerlPHPPythonRubySalesforceSQLVisualforceXML
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11 Days AgoSaved
In-Office
Dublin, Ireland
Junior
Junior
HR Tech • Professional Services
This role involves providing technical support for Microsoft 365 and Azure, diagnosing issues, mentoring Level 2 advisors, and documenting support requests.
Top Skills: AzureMicrosoft 365
2 Days AgoSaved
Easy Apply
In-Office or Remote
Dublin, Ireland
Easy Apply
Senior level
Senior level
Information Technology • Software
Lead a team of Technical Support Engineers, improve operational efficiency, manage escalations, and ensure customer satisfaction across EMEA support.
Top Skills: SaaS
Reposted 13 Days AgoSaved
In-Office
Dublin, Ireland
Junior
Junior
Cloud • Hardware • Information Technology • Internet of Things • Software • Business Intelligence
As a Technical Support Engineer, you will troubleshoot and resolve complex hardware and software issues, ensuring customer satisfaction and improving support processes.
Top Skills: Ism V5PoweredgePowerstore
Reposted 7 Days AgoSaved
Remote
Dublin, Ireland
Junior
Junior
Productivity • Software • Conversational AI
As a Technical Support Engineer, support customers using Twilio's Programmable Messaging API, troubleshoot issues, and guide users through SMS application development.
Top Skills: JIRAProgramming LanguagesRest Api
Reposted 20 Days AgoSaved
In-Office
Dublin, Ireland
Mid level
Mid level
Information Technology • Consulting
The Technical Support Specialist will resolve complex integration issues, ensure high-quality customer experience, and coordinate with banks/providers while collaborating with Product and Development teams.
Top Skills: IntercomOauthRest ApisWebhooksZendesk
21 Days AgoSaved
Easy Apply
In-Office
Dublin, Ireland
Easy Apply
Mid level
Mid level
Security • Software
Manage and coach a distributed team of Technical Support Engineers across EMEA to improve customer satisfaction and meet SLAs. Refine support processes, define KPIs, handle escalations with R&D/Product, communicate with customers, maintain deep product knowledge, support KCS adoption, and use AI to drive team efficiencies.
Top Skills: Ai,Kcs,Tenable Products
Reposted 21 Days AgoSaved
Easy Apply
In-Office
Dublin, Ireland
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Software
As a Technical Support Specialist, own complex customer queries, provide exceptional support, enhance product usability, and collaborate with teams to drive improvements using AI tools.
Top Skills: Ai ToolsAPIsChromeCodaRest ApiSlackWebhooks
13 Days AgoSaved
Easy Apply
Remote
Dublin, Ireland
Easy Apply
Junior
Junior
eCommerce • Other • Software
As a Technical Support Engineer, you will assist customers by resolving technical inquiries through live chat and email, earn their trust, and contribute to product improvement and documentation.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Reposted 23 Days AgoSaved
Easy Apply
In-Office
Dublin, Ireland
Easy Apply
Junior
Junior
Cloud • Information Technology • Software
The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.
Top Skills: APIsCSSGitHTMLJavaScriptRuby on RailsRest ApiRubySdksWebhooks
2 Days AgoSaved
In-Office or Remote
Dublin, Ireland
Senior level
Senior level
Information Technology
The Senior Technical Support Engineer resolves complex customer issues, troubleshoots integrations and APIs, collaborates with teams, and documents solutions.
Top Skills: APIsAWSCurlJinja2JIRAPostmanRestSQLZendesk
Reposted 3 Days AgoSaved
In-Office
Dublin, Ireland
Senior level
Senior level
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.
Top Skills: Cloud ServicesDistributed SystemsMonitoring SystemsPython
Reposted 25 Days AgoSaved
Easy Apply
Remote
Dublin, Ireland
Easy Apply
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
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