Top Technical Support Jobs in Dublin

As a Technical Support Engineer 2, you'll assist clients with technical inquiries, build relationships, document solutions, and participate in health checks for Premier Customers.

The Senior Technical Support Engineer will provide expert support for Circle's API products, resolve technical issues, manage escalations, improve support processes, and contribute to the team’s goals for customer experience and operational excellence.

The Technical Support Manager will lead and build a customer support team, improve processes, manage escalations, and collaborate globally to enhance customer experience in the EMEA region.

The Technical Support Engineer will provide end-to-end customer support, troubleshooting technical issues with Salesforce products, and communicate effectively with customers. Responsibilities include creating knowledge articles, collaborating with teams, and ensuring customer satisfaction, requiring fluency in Italian or Spanish.

As a Sales Engineer, provide strategic technical support, conduct demos, assist customers through assessments, and collaborate cross-functionally to drive sales success.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

The Technical Support Engineer provides technical assistance and customer support, troubleshooting issues, maintaining knowledge articles, and ensuring customer satisfaction in a collaborative environment.

As a Technical Support Engineer, you will own the resolution of integration issues, serve as a liaison for partners, and ensure operational health by addressing technical challenges directly and providing solutions.

Provide empathetic, timely technical support for a rapidly evolving B2B SaaS platform. Troubleshoot complex issues, escalate to engineering, meet KPIs, identify trends, improve processes, build knowledge base, and collaborate cross-functionally to enhance the user experience.

The EMEA Marketing Specialist will support Gong-hosted and third-party events, manage registrations, and collaborate on marketing campaigns while analyzing performance.

Provide IT support globally, mentor team members, manage hardware inventory, ensure IT security, and standardize processes within the IT team.

Provide first-line technical support for a Hospitality B2B SaaS platform via phone, email, and chat. Triage and resolve tickets, analyze error logs, investigate root causes, escalate complex issues, maintain documentation, and contribute to customer-facing knowledge base. Collaborate with internal teams to resolve technical problems and ensure timely, empathetic customer communication.

The EMEA IT Helpdesk Manager leads a team providing technical support, oversees IT operations, drives improvements, and fosters automation while ensuring service efficiency.

The Technical Support Engineer provides end-to-end customer support, troubleshoot technical issues, and maintains knowledge base articles while collaborating with teams to enhance customer experience.

The Technical Support Engineer will help customers integrate Intercom, troubleshoot complex issues, and collaborate with product teams to enhance the customer experience.

The Technical Support Engineer will troubleshoot software issues for clients using Salesforce Marketing Cloud, manage the issue lifecycle, and contribute to technical documentation while ensuring a high-quality customer experience.

Provide bilingual (English/Spanish) technical support for Procore users via phone, chat, email and web; troubleshoot and research issues, escalate complex cases, maintain schedules and administrative tasks, collaborate with teams, and deliver excellent customer experiences.

The Senior Technical Support Engineer resolves complex customer issues, troubleshoots integrations and APIs, collaborates with teams, and documents solutions.

Provide technical product support for customers, troubleshoot and resolve issues, escalate complex problems, document cases, collaborate with engineering and product teams, and help improve support processes and knowledge base to ensure customer satisfaction.

Provide French/English technical product support for ROLLER's SaaS platform across EMEA. First point of contact via calls, tickets, and email; troubleshoot POS/payments and payment terminals; configure platform; document and track bugs in JIRA; perform administrative/market tasks; deliver excellent customer service and collaborate with the global team. Requires weekend shift one day per week.

Provide frontline instrumentation and software support for EMEA customers and distribution partners, triage and resolve hardware/software issues, collaborate with field service, R&D and product teams, maintain knowledge bases, and contribute to continuous improvement and pre-sales workflows.

Provide multi-channel technical support for Argo and Akuity customers, troubleshoot Kubernetes and GitOps/CI-CD issues, escalate to engineering, improve documentation, and help build scalable support processes and playbooks.

As a Technical Customer Support Contractor, you will provide customer support, troubleshoot technical issues, monitor system performance, and collaborate with teams to improve user experience.

Provide fast-paced technical support for DataVisor's fraud prevention SaaS platform (Wednesday–Sunday schedule). Triage and resolve customer tickets via Zendesk, monitor system health and alerts, collaborate with engineering for root-cause analysis, document findings in Jira, analyze recurring issues, and feed product team with usability and enhancement feedback.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.