Top Technical Support Jobs in Dublin

Provide multi-channel technical support for Datadog customers: reproduce and resolve issues, educate users, troubleshoot integrations, escalate product feedback, and become a product specialist. Work onsite 3–5 days weekly and on a rotating schedule including weekends.

As a Technical Support Engineer 2, you'll assist clients with technical inquiries, build relationships, document solutions, and participate in health checks for Premier Customers.

The Technical Support Manager will lead and build a customer support team, improve processes, manage escalations, and collaborate globally to enhance customer experience in the EMEA region.

Provide IT support globally, mentor team members, manage hardware inventory, ensure IT security, and standardize processes within the IT team.

The EMEA IT Helpdesk Manager leads a team providing technical support, oversees IT operations, drives improvements, and fosters automation while ensuring service efficiency.

The Technical Support Engineer provides end-to-end customer support, troubleshoot technical issues, and maintains knowledge base articles while collaborating with teams to enhance customer experience.

The Technical Support Engineer will help customers integrate Intercom, troubleshoot complex issues, and collaborate with product teams to enhance the customer experience.

The Technical Support Engineer will troubleshoot software issues for clients using Salesforce Marketing Cloud, manage the issue lifecycle, and contribute to technical documentation while ensuring a high-quality customer experience.

The Product Support Engineer provides technical support and coaching to workshops, ensuring quality service and resolving complex vehicle concerns for Volkswagen Group brands.

The Technical Support Engineer will provide customer support, troubleshoot technical issues, maintain knowledge articles, and collaborate with teams to ensure customer satisfaction, especially for French-speaking clients.

The Technical Support Engineer will provide end-to-end customer support, troubleshooting technical issues with Salesforce products, and communicate effectively with customers. Responsibilities include creating knowledge articles, collaborating with teams, and ensuring customer satisfaction, requiring fluency in Italian or Spanish.

As a Sales Engineer, provide strategic technical support, conduct demos, assist customers through assessments, and collaborate cross-functionally to drive sales success.

Provide technical product support for customers, troubleshoot and resolve issues, escalate complex problems, document cases, collaborate with engineering and product teams, and help improve support processes and knowledge base to ensure customer satisfaction.

The Technical Support Engineer supports WalkMe's customers through onboarding and project success, ensuring high satisfaction. Responsibilities include troubleshooting issues, providing product knowledge, and improving customer experience through effective communication.

Provide French/English technical product support for ROLLER's SaaS platform across EMEA. First point of contact via calls, tickets, and email; troubleshoot POS/payments and payment terminals; configure platform; document and track bugs in JIRA; perform administrative/market tasks; deliver excellent customer service and collaborate with the global team. Requires weekend shift one day per week.

Provide frontline instrumentation and software support for EMEA customers and distribution partners, triage and resolve hardware/software issues, collaborate with field service, R&D and product teams, maintain knowledge bases, and contribute to continuous improvement and pre-sales workflows.

Provide multi-channel technical support for Argo and Akuity customers, troubleshoot Kubernetes and GitOps/CI-CD issues, escalate to engineering, improve documentation, and help build scalable support processes and playbooks.

Lead and coordinate an L1 support team in a 24/7, shift-based environment. Ensure SLA compliance, manage incident workflows and escalations to L2/L3, use Jira and monitoring tools (e.g., Grafana), perform basic log analysis and SQL queries, and drive continuous improvement with SRE/DevOps collaboration.

The Senior Technical Support Engineer will provide expert support for Circle's API products, resolve technical issues, manage escalations, improve support processes, and contribute to the team’s goals for customer experience and operational excellence.

Provide fast-paced technical support for DataVisor's fraud prevention SaaS platform (Wednesday–Sunday schedule). Triage and resolve customer tickets via Zendesk, monitor system health and alerts, collaborate with engineering for root-cause analysis, document findings in Jira, analyze recurring issues, and feed product team with usability and enhancement feedback.

As a Technical Support Engineer, you will own the resolution of integration issues, serve as a liaison for partners, and ensure operational health by addressing technical challenges directly and providing solutions.

The EMEA Marketing Specialist will support Gong-hosted and third-party events, manage registrations, and collaborate on marketing campaigns while analyzing performance.

The Senior Technical Support Engineer resolves complex customer issues, troubleshoots integrations and APIs, collaborates with teams, and documents solutions.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.