Top Technical Support Jobs in Dublin
As a Technical Support L1 at WP Engine, you will provide support to customers primarily through live chat and phone support, addressing their WordPress and technical queries. You will be the first point of contact, ensuring a world-class customer experience and continuous learning to enhance your technical skills. Opportunities for career growth and development are available within the company.
The Field Technical Support Engineer at Markforged is responsible for providing technical support to resellers and customers, troubleshooting and resolving issues, creating technical documentation, and delivering training to the partner network. The role involves a mix of remote and on-site support, with occasional travel within Europe and the US.
Technical Support Specialist providing post-sales technical support for software products in multiple languages. Collaborating with internal teams, resolving customer issues, and ensuring timely responses and superior customer service. Experience in computer networking, operating systems, mobile computing platforms, and problem-solving.
StarTree is seeking an experienced Technical Support Engineer located in Europe, who will work at the intersection of engineering, sales, and customer success teams to drive customer success by resolving technical issues in production and pre-production environments. Responsibilities include collaborating with engineers, working with customers, contributing to process development, and communicating product feedback. Required skills include diagnosing technical issues, operational knowledge of Java applications, experience with distributed systems and streaming systems, and cloud platform experience.
The Technical Support Specialist at FARO provides second-level support for customer inquiries related to FARO products. Responsibilities include identifying and solving problems, processing orders, handling customer inquiries, and developing technical Q&A. The role requires bilingual proficiency, mechanical, electrical, or aerospace engineering degree, and 1-3 years of customer service experience.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Responsibilities include analyzing operational metrics, responding to support tickets, troubleshooting issues independently, ensuring quality of service, providing expert support on advertising products, and collaborating with teams to resolve technical issues.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Seeking a Senior IT Support Specialist to provide day-to-day desktop support in a fast-paced healthcare technology company. Must have strong technical skills in MacOS and Windows, excellent customer service, and experience in multi-site global support environments.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
As a Solutions Support Engineer at Wiz, you will provide technical customer support, troubleshoot issues, create solutions, and improve the support offering through coding. Collaborate with teams, escalate cases, and contribute to customer success by addressing technical challenges.
Experienced Contract Product Support Engineer with strong troubleshooting and problem-solving skills. Responsible for advanced troubleshooting, resolving complex issues, and collaborating with various teams. Requires knowledge of Java, Python, C++, SQL, Windows, Linux, Active Directory, and cybersecurity. Must have excellent communication skills and be a self-learner.
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