Top Technical Support Jobs in Dublin

You will provide high-level technical support to enterprise customers, troubleshoot complex issues, and collaborate with engineering teams while managing customer relationships and performance metrics.

Provide technical support to customers via phone, email, and chat. Resolve issues, enhance customer satisfaction, and improve product functionality through effective communication and problem-solving skills.

As a Technical Support Engineer 2, you'll assist clients with technical inquiries, build relationships, document solutions, and participate in health checks for Premier Customers.

The Technical Support Specialist will resolve complex integration issues, ensure high-quality customer experience, and coordinate with banks/providers while collaborating with Product and Development teams.

Manage and coach a distributed team of Technical Support Engineers across EMEA to improve customer satisfaction and meet SLAs. Refine support processes, define KPIs, handle escalations with R&D/Product, communicate with customers, maintain deep product knowledge, support KCS adoption, and use AI to drive team efficiencies.

As a Technical Support Specialist, own complex customer queries, provide exceptional support, enhance product usability, and collaborate with teams to drive improvements using AI tools.

The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.

Provide technical support and guidance to Zendesk customers (German and English), own and resolve issues across channels, troubleshoot and document problems, create knowledge base content, and collaborate internally to improve customer experience.

The Technical Support Engineer supports WalkMe's customers through onboarding and project success, ensuring high satisfaction. Responsibilities include troubleshooting issues, providing product knowledge, and improving customer experience through effective communication.

Lead and develop a high-performing support team, ensuring excellence in customer experience, while integrating AI solutions and enhancing operational efficiencies.

The Technical Support Engineer resolves complex technical issues for customers, collaborates with Support and Engineering teams, and enhances customer experience through effective troubleshooting and documentation.

The Technical Support Engineer will troubleshoot technical issues, assist customers, and manage the complete support experience, requiring fluency in Italian and technical skills.

As a Technical Support Engineer, support customers using Twilio's Programmable Messaging API, troubleshoot issues, and guide users through SMS application development.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.

As a Senior Technical Support Engineer, you will provide advanced technical support, troubleshoot complex issues, and ensure customer satisfaction for enterprise clients, utilizing skills in Jinja2, Python, and SQL.