Top Technical Support Jobs in Dublin

You will support enterprise customers by resolving complex technical issues, managing tasks, and building strong relationships. Responsibilities include advanced troubleshooting, codebase triage, and collaborating across teams. You'll also maintain knowledge bases and participate in on-call support for urgent customer issues.

The Tier 2 Technical Support Representative will provide technical and customer support to Enterprise clients via phone, email, and chat, manage support issues, and assist Tier 1 representatives in improving their skills, while utilizing technical resources for effective problem-solving.

As a Hybrid Technical Support & Implementation Specialist, you will provide technical expertise for a visitor management system, assist with Tier 2/3 support and AWS management, lead system implementations, and oversee hardware setups and troubleshooting.

The role involves providing technical support to Megaport's customers, addressing inquiries, troubleshooting issues, and ensuring high-quality service across various communication channels.

The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.

The Senior Support Engineer at GitLab will engage with customers to troubleshoot issues, collaborate with internal teams to enhance product features, and draft documentation based on user interactions. This role involves technical support of GitLab implementations, responding to support tickets, and contributing to system enhancements through coding and testing.

As a Technical Support Specialist, you will provide second-level support to customers, addressing inquiries about FARO products. You'll handle returns, process orders, follow up on service inquiries, and develop technical documentation. Organizational skills and customer service experience are essential for success in this role.

Lead and manage technical support operations, improving systems and workflows across teams. Responsible for project execution and mentorship in a dynamic SaaS environment.