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The Fullstack Engineer for the Payments team will focus on creating and managing orders and payments, improving payment systems reliability, and enhancing user experience through new transaction methods. This role requires collaboration with other teams, owning projects from inception to production, and mentoring others.
The role involves enhancing the customer experience by resolving issues related to payments, orders, and shipments through effective communication. The agent will become knowledgeable about the company's processes and collaborate with various departments to prevent recurring issues and improve service.
As a Strategic Finance Associate, you will manage financial reporting and forecasting for international operations, lead financial modeling and profitability initiatives, and collaborate with various teams to influence strategic business decisions in a fast-paced environment.
As the Customer Experience Team Lead, you will guide a team of agents to enhance user experience through effective problem-solving and process improvements. Your role will involve driving team performance, coaching agents, utilizing data metrics, and collaborating with cross-functional teams to identify areas for user experience enhancement.
As a Software Engineer at Whatnot, you will focus on improving payment systems to facilitate seamless transactions in an international marketplace. Responsibilities include collaborating with teams to enhance payment reliability and options while mentoring others, owning projects, and delivering features quickly.
The Senior Recruiter will identify strong candidates, develop new talent sources, screen applicants, manage hiring pipelines for various roles, refine job descriptions, and emphasize diversity in hiring practices. This role requires strong relationship-building skills and a data-focused approach to providing excellent candidate experiences.
The Product Manager will lead the payments strategy, design the product roadmap, define requirements, and work with cross-functional teams to deliver efficient payment solutions, ensuring compliance with regulations and security standards. The role involves analyzing competitors, driving innovation, and improving user experience in the payments domain.
The Customer Experience Agent at Whatnot ensures a high-quality user experience by resolving customer issues related to payments, orders, and shipments. The role involves interacting with buyers and sellers, driving process improvements, and becoming an expert in Whatnot's systems to enhance the overall customer experience.
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