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The Senior Data Engineer will design and implement scalable data solutions, develop ELT pipelines, optimize performance, and collaborate with teams to enhance data systems at Zendesk.

The Senior Content Manager will develop and manage content strategies for Customer Success Managers, ensuring effective engagement and adoption through multi-format content production and collaboration with teams.

Manage customer implementation projects, ensuring success through overseeing deliveries, strategic guidance, risk management, and enhancing project methodologies.

Manage complex customer implementation projects for Zendesk in the DACH region, ensuring successful delivery and enhancing methodologies.

The AI Specialist, Customer Success ensures customers achieve business outcomes using Zendesk's AI solutions by driving adoption, managing health, advocating for clients, and collaborating with internal teams.

The Senior Program Manager is responsible for strategizing, coordinating, and executing digital customer success initiatives to enhance customer engagement and retention across multiple channels.

The Associate Customer Success Manager supports customers by recommending solutions, guiding product usage, and collaborating across teams, enhancing their journey with Zendesk.

The Technical Account Manager manages German customers, drives strategies for customer experience, collaborates with internal teams, and leads technical roadmaps and operational reviews.

Lead the design and optimization of Snowflake OLAP data architecture; ensure scalability and performance; collaborate across teams for robust analytics solutions.

The Senior Solutions Consultant drives technical sales processes, supports customer satisfaction, manages RFI/RFP mapping, and collaborates with cross-functional teams to promote Zendesk solutions.