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Manage relationships with educational institutions, ensuring effective adoption of AI solutions while driving customer success and engagement.

The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.

This role involves designing and maintaining backend systems for data privacy compliance, collaborating with other engineers and legal advisors, and automating data processing tasks.

Responsible for technical delivery and deployment of AI models, building full-stack solutions, ensuring customer satisfaction, and driving project clarity.