Top Tech Jobs & Startup Jobs in Dublin

Lead Site Reliability Engineer responsible for ensuring platform reliability, scalability, and performance. Drive production readiness, operational design, automation, capacity planning, monitoring, triage, root cause analysis, and blameless post-mortems. Mentor engineers, promote developer-run ownership, engage early in development lifecycles, and manage risk, compliance, and change activities to maximize customer experience.

Lead Site Reliability Engineer responsible for ensuring application reliability, scalability, and performance. Drive production readiness, operational design, automation, monitoring, and capacity planning. Lead incident triage and root-cause analysis, run blameless post-mortems, mentor engineers, and partner early in the development lifecycle to build resilient, compliant systems that align product and operational priorities.

The Director will shape the Merchant Cloud strategy by defining product solutions that leverage data and AI-driven capabilities for global growth.

Lead and build a Support & Retention Experience function for a B2B developer-facing platform: design customer health monitoring, establish post-production support and SLAs, automate playbooks, align cross-functional data and integrations, identify expansion opportunities, and drive retention and platform adoption while coaching a high-performing team.

Own the post-enablement experience for live production customers: monitor API performance and health, run proactive alerting, maintain playbooks, coordinate cross-functional incident response, surface growth opportunities, provide leadership reporting, and feed product improvements from post-go-live feedback.

Own and evolve an AI-native data platform and products: define roadmap, treat data as product with SLAs and governance, lead cross-functional teams to build reusable data primitives, ontologies, APIs and workflows, operationalize agentic AI/HITL processes, ensure compliance and stakeholder alignment, and drive product strategy and delivery.

Lead product strategy and execution for Mastercard's AI-native data platform and products. Define roadmaps, data-as-product SLAs, governance, reusable data primitives and agentic AI/HITL workflows. Manage cross-functional teams, ensure compliance with security/privacy/regulatory requirements, translate regional needs, and deliver scalable data models, APIs, dashboards and datasets to meet business objectives.

Own the post-enablement customer journey for live production customers: monitor API performance and health, operate proactive alerting, define customer health scores and playbooks, coordinate issue resolution across SRE/engineering/product, surface in-platform guidance, identify expansion opportunities, and provide data-driven reporting to leadership to improve retention and platform adoption.

Lead strategy for Merchant Cloud's data, analytics, and agent-enabled commerce offerings. Define data and Agentic Commerce propositions, service models, and partnerships; prioritize merchant/acquirer use cases; influence roadmap and product delivery; support commercialization, go-to-market planning, and executive business cases while working cross-functionally to scale solutions globally.

Lead strategy for Merchant Cloud data, analytics, and agent-enabled commerce. Define propositions, prioritize use cases, align product roadmaps, enable commercialization, and partner cross-functionally to scale global offerings for acquirers, channel partners, and merchants.