Top Tech Jobs & Startup Jobs in Dublin

Lead European customer-care performance strategy, translate technical incidents into customer impact, coordinate P1/P2 incident response, build monitoring and dashboards, drive analytics-driven improvements, partner with Product/Engineering/Regional teams, and represent Mastercard to customers during critical moments.

Lead product strategy and execution for SME-focused payments products. Own ideation, research, vendor integrations, go-to-market support, and data-driven feature development with cross-functional teams to increase customer usage and revenue.

Design, build, test, and operate scalable, resilient payment services with an emphasis on performance engineering: define NFRs, run performance tests, tune JVM/database/infrastructure, build test automation, conduct capacity planning, and drive observability and operational readiness across the SDLC.

Lead design, build, test, and operate scalable, resilient payment services with a focus on performance engineering. Define NFRs, run performance tests, tune JVM/database/network, drive capacity planning, build performance automation, and mentor engineers to ensure production readiness and observability.

Lead a regional team to ensure customer-centric operational excellence: manage incident communications, translate technical events into customer impact, coordinate stakeholders during P1/P2 incidents, build customer activity monitoring and health dashboards, and drive data-driven improvements to resilience and experience.

Design, build, test, and operate scalable, resilient payment services. Lead performance engineering: define NFRs, run performance tests, tune JVM/database/container/network, create automation and observability, drive capacity planning, troubleshoot production issues, and mentor engineers to ensure operational readiness and reliability.

Lead product ideation, research, and development for SME-focused payments SaaS. Shape strategy with stakeholders, work with engineering and vendors, drive go-to-market, use data to optimize product performance, and manage integrations and product documentation.

Embed with Services teams to write production code, unblock delivery, and deploy AI-first solutions (LLMs, agents, RAG). Provide surge engineering, clear architectural and delivery bottlenecks, coach teams on AI practices, and deliver reusable patterns and reference implementations that scale across the organization.

Lead strategy and execution for customer-centric operational excellence across Europe. Manage incident engagement and communications for P1/P2 events, translate technical issues into customer impact, coordinate stakeholders, build customer activity monitoring and dashboards, use data to identify risks and improvements, and lead a high-performing team to improve resilience and customer trust.

Lead a regional team to translate technical incidents into clear customer impact, drive incident communication and stakeholder coordination, build monitoring and analytics for customer activity, and improve resilience and customer trust across the product lifecycle.