Top Tech Jobs & Startup Jobs in Dublin

Lead and build a Support & Retention Experience function to monitor customer health, establish post-production support and SLAs, automate playbooks, integrate cross-functional data, identify expansion opportunities, and provide leadership visibility to improve retention and platform adoption.

Own the post-enablement customer journey for production customers: monitor API performance and health, operate proactive alerting, maintain playbooks, coordinate incident resolution across SRE/engineering/product, surface in-platform guidance, identify expansion opportunities, and provide data-driven visibility to leadership.

Build and lead a Support & Retention Experience function to monitor customer health, operate post-production support, automate playbooks, align cross-functional teams, surface expansion opportunities, and improve retention and platform adoption.

Own the post-enablement experience for live production customers: monitor API performance and health, build proactive alerting and playbooks, coordinate incident resolution across SRE/engineering/product, surface diagnostics inside the platform, identify expansion opportunities, and provide leadership with data-driven visibility to improve retention and adoption.

Lead and build a Support & Retention Experience function for a B2B developer platform. Define customer health monitoring, establish post-production support, create automated playbooks, align cross-functional data and integrations, identify expansion opportunities, report retention and health metrics to senior leadership, and hire and coach a high-performing team to improve adoption and long-term customer value.

Lead architecture and technical strategy for a global virtual card platform. Design scalable, highly available services, ensure security and operability, mentor engineers, collaborate with product and regional teams, implement Domain Driven Design, and drive delivery of complex software solutions.

Lead security partner for Data & AI programs who advises product and engineering teams on secure design and delivery, translates policies into actionable controls, leads threat modeling and architecture/code reviews, drives DevSecOps and vulnerability management, and champions data/AI protection, cryptography, and regulatory compliance across global initiatives.

Senior Software Engineer responsible for building scalable backend systems in Java/Spring Boot, designing and implementing API and UI test automation, embedding quality/security into the SDLC, enhancing CI/CD, driving performance and reliability efforts, collaborating on architecture, and troubleshooting distributed systems.

Own the post-enablement experience for live production customers: monitor API performance and health, operate proactive alerting, define customer health scores and playbooks, coordinate issue resolution across SRE/engineering/product, surface in-platform guidance, identify expansion opportunities, and provide data-driven visibility to leadership.

Lead product strategy and execution for Mastercard's AI-native data platform and products. Define roadmaps, data-as-product SLAs, governance, reusable data primitives and agentic AI/HITL workflows. Manage cross-functional teams, ensure compliance with security/privacy/regulatory requirements, translate regional needs, and deliver scalable data models, APIs, dashboards and datasets to meet business objectives.