Top Tech Jobs & Startup Jobs in Dublin

The Customer Success Manager acts as a strategic partner for Salesforce’s customers, focusing on optimizing their Salesforce Marketing and Commerce Cloud solutions, managing customer relationships, resolving high-severity cases, and ensuring customer satisfaction and retention.

As a Customer Success Manager at Salesforce, you will serve as the single point of accountability for customer relationships, ensuring they achieve their goals on the Salesforce platform. Key responsibilities include acting as a trusted advisor, managing customer incidents, and promoting the value of Salesforce services while collaborating with internal teams.

The Principal Data & AI Architect will support the EMEA Growth Market by leading customer engagements focused on data-led transformations. Responsibilities include crafting customer strategies, promoting Data & AI solutions, articulating technical architectures to executives, and facilitating engagements that drive business value. The role emphasizes strong technical and sales skills, requiring collaboration with strategic customers to implement data analytics strategies.