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The Customer Success Architect specializing in Sales Cloud provides technical guidance and solutions to optimize the Salesforce experience for strategic clients, focusing on architecture, solution design, and customer success.

The Business Development Representative will generate new business opportunities through outbound prospecting, manage leads, and work with sales teams to engage prospective customers, contributing to revenue growth.

The Success Guide engages with customers to optimize Data Cloud and Agentforce usage, leveraging technical expertise to drive product adoption and customer satisfaction.

The Success Guide will onboard new Salesforce customers by providing strategic guidance and ensuring successful implementation of Marketing Cloud solutions. Responsibilities include leading onboarding sessions, creating success paths, and building relationships with customers to drive adoption and long-term success.

The Senior Onboarding Specialist leads strategic customer onboarding for high-value Slack customers, ensuring successful adoption of services and facilitating cross-functional collaboration to enhance customer engagement and success.

Own production network health and incident management globally: diagnose and resolve complex network outages, perform root cause analysis, hardware/software isolation, vendor collaboration, maintenance (code upgrades, refreshes, peering), third-line customer support, and drive improvements in alerting, change processes, automation, and stability.

As a Senior Success Guide, engage with customers to optimize Data Cloud and Agentforce usage, driving product adoption and customer satisfaction through expertise and mentoring.

Sell Tableau to ESMB customers across BENELUX: develop sales strategy, prospect and grow accounts, demo solutions, negotiate and close deals, and collaborate with partners and solution engineers to drive revenue and deliver strong customer outcomes.

Identify and qualify new sales opportunities from inbound leads, engage prospects via phone and email, hit monthly opportunity quotas, profile accounts, overcome objections, collaborate with marketing and sales, nurture leads through multi-channel follow-up, and maintain targeted communications to generate opportunities for Account Executives.

Design, build, and deploy agentic AI solutions in production alongside customers. Develop AI agents, prompts, tool integrations, data pipelines (Salesforce Data 360, Snowflake, Databricks), performance dashboards, and ship end-to-end components while partnering with Deployment Strategists and providing field feedback to product teams.