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As a Senior Presales Solution Consultant at ServiceNow, you will provide technical sales support, engage with customers to understand their needs, and collaborate with sales teams to help grow the customer base by effectively demonstrating ServiceNow's platform capabilities.
The Expert Programs Delivery Coordinator is responsible for managing the Certified Workflow Architect programs, ensuring participant success and progress through effective coaching, evaluation, and reporting of metrics. This role involves collaborating with various stakeholders, facilitating training, and driving improvements in program delivery.
In this role, you'll develop internal tools using Python or Golang, manage critical Tier-0 services, oversee a hybrid cloud infrastructure, and implement automation processes. You'll also lead migration projects and collaborate with a team in a DevOps environment to enhance system reliability.
As a Customer Success Guide, you'll drive customer success and platform adoption in EMEA, serving as the trusted contact for customers. Responsibilities include onboarding, managing executive engagement, resolving issues, and executing customer success plans to ensure measurable outcomes.
The Presales Solution Consultant at ServiceNow will provide technical sales support, engage with commercial enterprises, and communicate the value of ServiceNow solutions. Responsibilities include understanding customer needs, collaborating with sales and marketing teams, conducting product demonstrations, and maintaining up-to-date knowledge of product developments and competitive advantages.
Lead and inspire a team of Enterprise Sales Associates to optimize sales productivity and improve customer satisfaction through strategic account and territory planning. Responsible for recruiting and coaching high-caliber sales talent, setting clear goals and KPIs, and representing the ESA Sales organization within the regional business for revenue forecasting and productivity improvement.
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