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The Staff Software Engineer will focus on building high-quality, scalable applications on the ServiceNow platform, leveraging modern UI tools like GraphQL and Redux while mentoring colleagues and promoting knowledge sharing. The role involves design, implementation, and testing to deliver user-centric software solutions, primarily utilizing JavaScript and modern UI frameworks.

The Director of Impact Engineering will lead a team of approximately 20 engineers, collaborating with various engineering and product management teams. The role involves guiding engineering decisions, ensuring compliance with technology standards, managing multiple scrum teams, and building a high-performing engineering team focused on ServiceNow applications.

In this role, you will manage the engineering development and delivery of AI-driven applications for ServiceNow's Impact team. Responsibilities include overseeing daily activities, ensuring quality delivery, facilitating career growth, and addressing engineering challenges. You'll also collaborate with cross-functional teams to shape the digital roadmap for enhanced customer value.