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The role involves managing technical support and service management teams, improving customer experience, driving case management, overseeing operations, and maintaining high support metrics. Strong leadership and communication skills are essential, along with a focus on teamwork and efficiency.

The Enterprise Sales Associate at ServiceNow will work with Account Executives to drive new sales in Enterprise accounts, source new opportunities, support quotes and proposals, and manage customer relationships to ensure satisfaction and revenue growth. This role includes learning from experienced sales professionals and participating in the selling process across various account stages.

The Senior Enterprise Sales Associate will drive new sales revenue by managing enterprise accounts and sourcing new opportunities. Responsibilities include creating account plans, providing sales support, and advising clients on digital transformation. This role involves partnering with experienced sales professionals and participating in the sales process to ensure customer satisfaction and growth.