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Klaviyo

Customer Support Specialist, German (Weekend Shift)

Reposted 23 Days AgoSaved
Easy Apply
Hybrid
Dublin, IRL
Easy Apply
Junior
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Provide German- and English-language product support for Klaviyo customers via email and live chat. Troubleshoot SaaS/product issues, document resolutions, escalate when needed, advise on non-technical e-commerce/marketing questions, and help improve workflows with AI-driven tools while meeting KPIs.
Top Skills: AIAPIsCSSDnsGoogle SuiteHTMLIpJavaScriptKlaviyoZendesk
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