Top Tech Jobs & Startup Jobs in Dublin

As a Customer Success Agent II at Coinbase, you will enhance customer relationships, provide top-tier support, and utilize data to resolve issues, focusing on high-value clients primarily in the EMEA region.

As a Complaints Analyst III, you will conduct quality control reviews of complaint cases, provide feedback to agents, assist in process refinements, and conduct root cause analysis to improve complaint handling.

The role involves overseeing daily operations of a complaints team, managing performance metrics, ensuring regulatory compliance, providing coaching, and implementing strategic improvements while fostering team growth.

The intern will assist IOS teams with daily tasks, manage operational risk, identify process improvements, and collaborate on technology solutions while developing a broad understanding of the institutional business.

The Manager, EMEA Security Program Management leads security and compliance initiatives across EMEA, managing risks, collaborating with teams, and mentoring staff.

The TMS Compliance Analyst conducts AML and fraud investigations, drafts SARs, analyzes transactions, ensures compliance, and documents processes.

As a Supervisor for the Customer Success Team, you will manage a team of analysts to ensure outstanding customer experiences and resolve escalations, while advocating for customers across the organization.