Operate on L2/L3 customer escalations and eliminate recurring reliability issues by driving root-cause analysis, building diagnostics and tooling, owning test automation and CI stability, improving installation/upgrade robustness, establishing performance baselines, and writing production-quality code to close the reliability feedback loop.

Own new enterprise revenue across Europe for infrastructure automation customers. Run 4–6 month, product-led enterprise sales cycles, build a self-sourced pipeline, translate technical value for VP/CTO sponsors, use MEDDPICC and data-driven forecasting in Attio, partner with Solutions Architects and Product, codify repeatable playbooks, and travel for customer meetings and offsites.

Lead and own platform architecture across Infrahub ecosystem, implement high-impact architectural improvements, reduce technical debt, champion AI-first engineering, provide hands-on technical leadership, mentor engineers, and collaborate with product and leadership to ensure scalable, extensible systems.