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The Customer Success Manager at Horizons will focus on enhancing client relationships, driving account growth through upselling and cross-selling, and ensuring client satisfaction. Responsibilities include onboarding new clients, proactively engaging with existing ones, monitoring client health for churn signals, and collaborating with various teams to improve client experiences and processes.
As a Senior Product Manager at Horizons, you will lead the product strategy and implementation for embedded financial services, enhance payment flows, and introduce new revenue streams. You will collaborate closely with UX designers and engineering teams to deliver a superior payment experience while analyzing market trends and customer feedback.
The Payroll Specialist is responsible for processing payroll for European countries, ensuring accuracy and compliance with local regulations. This includes maintaining payroll systems, approving payroll runs, preparing invoices, and responding to payroll-related inquiries from clients and stakeholders.
As a Payroll Specialist, you will maintain payroll systems, process paychecks, enter data into payroll databases, and ensure compliance with local regulations for European and LATAM regions. You'll also handle client queries, generate invoices, and collaborate with internal teams to enhance payroll processes while keeping up-to-date with employment tax laws.
The Account Executive will lead outbound sales efforts in the EMEA region, manage the sales pipeline, engage clients, negotiate contracts, and collaborate with other teams to drive revenue growth and market expansion in the HR tech space.
The Global Head of Support will lead the customer support organization, focusing on strategy execution, operational efficiency, and team development to enhance customer satisfaction and retention on a global scale.
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