Own and scale half-hourly forecasting models for frontline workforce demand, lead end-to-end client launches (data validation, model selection, UAT, monitoring), join client calls, build stakeholder relationships, and maintain production ML systems that handle messy data and feedback loops.

Build and own end-to-end features across Sona’s platform using AI-assisted development. Direct and correct agent-produced code, work cross-functionally, engage customers in discovery and workshops, and contribute across scheduling, payroll, HR, and mobile domains.