Leads the global accounts receivable function, overseeing invoicing, cash application, collections, reconciliations, credit and dispute management, close activities, reporting, controls, audits, and team development. Partners with cross-functional stakeholders to improve working capital, resolve customer issues, strengthen order-to-cash processes, and implement automation and scalable workflows.

Own protocol analytics and customer-driven product enhancements for financial markets technology. Prioritize exchange changes, translate customer problems into engineering requirements, lead proof-of-value engagements, investigate technical issues, and communicate roadmap decisions across customers, sales, support, engineering, and leadership. The role requires strong networking knowledge, customer engagement, agile prioritization, and comfort with ambiguity and global stakeholders.