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The Senior Product Manager will collaborate with teams to shape the platform strategy, improve processes, and drive customer value in enterprise security products.

Provide technical support for Semperis identity/security products, troubleshoot customer issues, maintain SLAs, create knowledge base articles, advise product teams, deliver pre-sales technical assistance, and support deployments across AD and cloud environments.

As a Solution Architect, you will provide technical solutions and support for security and identity products post-sale, collaborating with various teams and troubleshooting client issues.

The role involves designing and developing backend components for shared infrastructure, collaborating with teams, mentoring junior engineers, and improving system performance in a security-focused context.