Top Tech Jobs & Startup Jobs in Dublin

Lead design, execution and optimisation of CRM lifecycle journeys (welcome, retention, reactivation). Define segmentation, run multi-channel campaigns, analyse CRM KPIs (LTV, churn, ARPU), propose and scale promotions, collaborate with Product and Marketing to improve engagement and player retention.

Manage end-to-end delivery for payments projects: plan capacity, coordinate development/QA/integration teams, handle provider integrations and routing logic, adapt priorities, communicate timelines/risks, and ensure reliable technical releases.

Manage full payroll cycle using 1C: ZUP: calculate base pay, KPIs, bonuses, terminations, vacation and sick pay; prepare calculation reports for Treasury; act as primary payroll contact; synchronize HRIS data and collaborate with HR and Finance to automate processes while maintaining confidentiality and accuracy.

Lead and coordinate an L1 support team in a 24/7, shift-based environment. Ensure SLA compliance, manage incident workflows and escalations to L2/L3, use Jira and monitoring tools (e.g., Grafana), perform basic log analysis and SQL queries, and drive continuous improvement with SRE/DevOps collaboration.