Develop, configure, customize, integrate, and support Microsoft Dynamics 365 and Power Platform solutions within ERP and TMS environments. Translate business requirements into technical specifications, build low-code and coded applications, manage data migration and integrations, and oversee end-to-end solution deployment. The role also involves stakeholder liaison, user training, documentation, maintenance, and ensuring user adoption across international business operations.

Provides first- and second-line IT support across multiple sites, resolving hardware, software, network, server, telecommunications, printer, licensing, and access issues. Manages helpdesk tickets, user accounts, infrastructure installations, monitoring, troubleshooting, security compliance, documentation, and reporting. Supports network optimization, collaborates with stakeholders, provides on-call backup, and travels between Swords and Baldonnel.