Top Technical Support Jobs in Dublin

Sumo Logic Logo
Sumo Logic

Senior Technical Support Engineer - Sovereign Cloud

8 Days AgoSaved
Remote
Dublin, Ireland
Senior level
Senior level
Software
Provide escalation-level technical support for Sumo Logic's platform in sovereign and regulated cloud environments. Troubleshoot distributed systems, ingestion pipelines, search, analytics, and Cloud SIEM; manage P1/P2 incidents; collaborate with Engineering, SRE, and Product; contribute runbooks, automation, and knowledge base content; participate in 24/7 on-call rotation and follow-the-sun support.
Top Skills: APIsAWSBashContainersDnsDockerHttp/SKubernetesLinuxLog ManagementObservabilityPythonSIEMSumo LogicTcp/IpUnix
OpenAI Logo
OpenAI

Senior Support Engineer - Dublin

Reposted 10 Days AgoSaved
In-Office
Dublin, Ireland
Senior level
Senior level
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.
Top Skills: Cloud ServicesDistributed SystemsMonitoring SystemsPython
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