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This role leads a team of Relationship Managers focusing on customer retention and expansion in the EMEA region, executing sales strategies and collaborating across departments to enhance customer experience.

Lead a team of Relationship Managers to expand and retain existing EMEA customers. Responsibilities include sales strategy execution, performance management, cross-functional collaboration, and maintaining a customer-centric focus while driving revenue growth.

Lead Solutions Engineering team, drive AI-driven customer service sales, build technical solutions, and ensure customer success. Engage with stakeholders and support strategic sales.

The Senior Frontend Engineer will enhance Intercom's frontend infrastructure, improve developer experience, collaborate on technical strategy, mentor engineers, and contribute to product design and development.

Lead complex frontend projects, defining the standards for React ecosystem at Intercom, mentoring engineers, and driving architectural decisions.

Lead a team of Forward Deployed Data Scientists to drive AI adoption and data-driven solutions for strategic customers, enhancing support operations.

The Solutions Engineer leads technical discovery sessions, collaborates with sales, and addresses enterprise customer needs while driving continuous improvement in Solutions Engineering processes.

The Director of Technical Recruiting will lead the recruitment team at Intercom, align recruiting with business goals, and develop strategies to attract top talent across technical domains like Machine Learning and Engineering.

The Senior Pricing Strategy Analyst will lead pricing strategy initiatives, collaborate with cross-functional teams, and develop analytical pricing models to support business growth.

The Staff Machine Learning Scientist will lead ML projects, mentor engineers, define new features, conduct research, and collaborate with product teams to deliver impactful ML products.