Top Tech Jobs & Startup Jobs in Dublin

The Product Design Director leads a design team focusing on building AI-powered customer service solutions, raising design standards and executing innovative products through collaboration with product and engineering teams.

As a Senior Software Engineer, you will develop technical plans, write Ruby code, mentor engineers, and deliver features to support scaling products for customer service solutions.

The Senior Product Engineer at Intercom will develop technical plans, write Ruby code, mentor engineers, and scale the backend infrastructure to enhance customer experiences.

The role involves financial analysis, forecasting, and reporting for R&D, managing budgets, and partnering with leaders to provide insights for strategic decisions.

Lead the Builder Tools engineering team to enhance developer experience, drive initiatives, and manage technical risks while fostering a high-performance culture.

The Senior AI Deployment Specialist at Intercom will guide customers in implementing AI tools, ensuring successful adoption and improved customer service outcomes through collaboration and tailored strategies.

Produce and edit product and customer marketing video content across studio and location shoots. Operate multi-camera setups, capture interviews/B-roll, deliver platform-optimized edits, apply brand visuals, and iterate with cross-functional teams using modern and AI-assisted workflows.

Lead and scale a team focused on Intercom's billing systems, ensuring reliability and operational excellence while driving alignment and measurable outcomes with cross-functional teams.

The Senior Solutions Engineer engages with customers to define their needs, delivers pre-sales experiences, designs proof of concepts, and collaborates with product and engineering teams to ensure customer success and feedback integration.

The Strategic Customer Success Manager partners with complex customers to drive AI-driven service transformation, fostering relationships and guiding projects.