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17 Hours Ago
Dublin, IRL
900 Employees
Mid level
900 Employees
Mid level
Cloud • Information Technology • Software
As a Technical Support Engineer at Intercom, you will assist customers in integrating Intercom into their products, diagnosing issues, and ensuring a seamless experience. This role involves direct communication with customers, providing technical support, and collaborating with product teams to enhance product usability and effectiveness.
17 Hours Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
The Senior Technical Program Manager will drive high-impact initiatives by facilitating collaboration between engineering, operations, and product leaders. Responsibilities include ensuring projects have clear goals, documenting specifications, adapting processes for efficiency, and building scalable systems to enhance operational excellence for the company's go-to-market strategies.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Tax Manager at Intercom, you will support tax accounting and compliance across multiple jurisdictions, manage global indirect tax filings, collaborate on tax forecasts, coordinate tax incentives, and assist with special projects related to tax audits and product launches, impacting the company's growth and operations.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Full Stack Engineer on Team Web at Intercom, you will design, develop, and maintain responsive front-end solutions, collaborating with cross-functional teams to create accessible, high-performance user interfaces. You'll optimize website performance and stay updated on emerging technologies.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
The Manager of People Systems will lead the team responsible for the technology strategy and operations of People systems at Intercom, focusing on system architecture, automation, and process improvement. The role includes managing the People Systems team, collaborating with other leaders, overseeing ticket management, and ensuring compliance with policies and procedures.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Staff Product Engineer at Intercom, you will lead teams, contribute to the development of technical architecture, engage in software development phases, mentor engineers, and enhance technical standards while ensuring scalability and agility.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Senior Sales Engineer at Intercom, you will lead technical discovery to address customer needs, deliver pre-sales experiences, conduct demonstrations, design POCs, respond to RFPs and security queries, collaborate with Product and Engineering teams, and contribute to customer success through building trust and improving processes.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Senior Product Engineer at Intercom, you will develop technical plans, write Ruby code, mentor engineers, and contribute to the technical architecture of the company's customer service platform, focusing on scalability and user experience.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
The AI Deployment Architect will drive the implementation of AI-first customer support solutions, develop deployment and change management strategies, conduct discovery sessions, and collaborate with various teams for optimal deployment of AI tools. This role focuses on enhancing customer experiences through knowledge management and AI agent deployment.
6 Days Ago
Dublin, IRL
900 Employees
Senior level
900 Employees
Senior level
Cloud • Information Technology • Software
As a Customer Experience Architect at Intercom, you will lead customers in adopting AI-driven customer support solutions. Your role involves understanding customer needs, facilitating strategic sessions, driving AI adoption, designing support models, and providing data-driven insights to enhance customer experiences and improve operational efficiency.
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