The Staff Data & Analytics Analyst will analyze AI-driven metrics, develop complex SQL queries, and translate findings into actionable insights for stakeholders at Zendesk.

Top Skills: AirflowAws BatchDbtEmrETLKafkaLookerPythonPyTorchQuicksightSnowflakeSQLTensorFlow

Zendesk

Senior Program Manager, Product Development - AI Reporting & Analytics

Reposted 20 Days AgoSaved

In-Office

2 Locations

Senior level

Software

As a Senior Program Manager, you'll lead cross-functional initiatives, manage product roadmaps, mitigate risks, and enhance reporting and analytics processes with a focus on AI.

Top Skills: Ai TechnologiesConfluenceData AnalyticsJIRAKanbanProductboardReporting ToolsTrello

Zendesk

Senior Machine Learning Engineer - AI Agents

Reposted 21 Days AgoSaved

In-Office

4 Locations

Senior level

Software

The Senior Backend Engineer will develop backend services, collaborate with cross-functional teams, architect applications, and drive technology innovation in AI interactions.

Top Skills: ArgocdElasticsearchGitGoogle Pub/SubGrafanaKubernetesMongoDBNode.jsRedisSentryTerraformTypescript

Zendesk

Senior Operations Lead, AI and Automation

24 Days AgoSaved

In-Office or Remote

8 Locations

Senior level

Software

Coordinate AI and automation projects by defining business requirements, creating project plans, and collaborating with cross-functional teams to deliver initiatives on time.

Top Skills: AIAutomationConfluenceJIRA

Zendesk

Technical Support Engineer-German

Reposted 4 Days AgoSaved

In-Office or Remote

2 Locations

Mid level

Software

The Technical Support Engineer provides technical assistance, manages customer issues, communicates effectively, and anticipates customer needs using various communication channels, primarily in German and English.

Top Skills: ConfluenceGoogle SuiteSlackZendesk