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The Engineering Manager will lead a cross-functional team of engineers, fostering innovation and collaboration while driving product delivery and quality in AI Agents development at Zendesk.

The Senior SMB Account Executive at Zendesk is responsible for driving sales and providing excellent customer support in a fast-paced environment.

The CCaaS CSM Specialist drives customer engagement and adoption of Zendesk's CCaaS solutions, enhancing contact center operations and promoting long-term customer relationships.

The AI Services Consultant ensures successful customer onboarding for Zendesk products by managing project delivery, guiding solution design, and optimizing customer experiences through automation and AI integrations.

As a Data Engineer on the ZAP team, you will design scalable data models, develop ELT pipelines, and optimize data delivery systems to enhance CRM insights.

The Manager of Compensation COE leads a team to design, implement, and manage global compensation programs, ensuring alignment with company objectives and compliance with regulations. Responsibilities include project management, collaboration with stakeholders on analytics, and coaching team members.

The AI Specialist, Customer Success ensures customers achieve business outcomes using Zendesk's AI solutions by driving adoption, managing health, advocating for clients, and collaborating with internal teams.

Analyze AI-driven efficiency gains and customer outcomes using data, develop metrics, build SQL queries, and collaborate with stakeholders.

The role involves supporting Workday HCM modules, collaborating with HR and IT, configuring systems, ensuring data compliance, and delivering training.

The Senior Data Engineer will design and implement scalable data solutions, develop ELT pipelines, optimize performance, and collaborate with teams to enhance data systems at Zendesk.