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The role involves developing core skills in enterprise sales, fostering executive engagement, and advancing complex enterprise opportunities. Progression is based on performance, with responsibilities including account strategy, outbound strategies, and stakeholder mapping.

The role involves developing enterprise sales strategies, engaging with C-Suite stakeholders, and shaping enterprise opportunities aligned with AI adoption. Responsibilities include discovery and account strategy execution, utilizing AI-enabled workflows for prospecting.

Lead a team of senior support engineers handling complex technical escalations, production reliability, incident management, workload monitoring, alerting, and 24x7 coverage for strategic enterprise customers. Drive automation-first tooling, improve support processes, collaborate with Product and Engineering, influence product roadmaps, represent Support Engineering with customers, and contribute to hiring, strategy, and team culture.

As a Solutions Engineer in the Technical Success team, you will guide Digital Native customers in leveraging OpenAI's APIs to maximize business value, manage pre-sales needs, and ensure effective deployment of AI solutions across various applications.

The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.

This role involves designing and maintaining backend systems for data privacy compliance, collaborating with other engineers and legal advisors, and automating data processing tasks.

The AI Support Engineer will solve complex customer issues, provide technical support for OpenAI products, and improve internal processes using AI and scripting.

Lead onsite IT operations for the Dublin office and coordinate EMEA regional IT support. Provide frontline support, onboarding/offboarding, AV and event readiness, vendor and inventory management, workplace technology for office builds, executive/white-glove support, and drive documentation, workflows, and automation to scale support across offices and time zones.