As a Technical Account Manager, you will engage with customers to enhance their Zuora experience, support their product usage, and ensure customer satisfaction through tailored solutions and technical guidance. You will work on requirements gathering, process documentation, system configurations, and maintain customer health while collaborating closely with internal engineering teams.

The Solution Architect at Zuora leads the design and architecture of Zuora solutions, managing client business requirements and ensuring successful implementations. Responsibilities include creating solution designs, validating architecture against business needs, reviewing technical deliverables, and engaging with project sponsors. Expertise in enterprise-level consulting and project execution is essential, along with strong communication and leadership skills.