Leads strategic programs and global capacity-planning initiatives for Riot Games’ Remote Broadcast Centers. Develops business cases, financial models, forecasts, and long-term plans; partners with senior leaders and cross-functional teams across production, technology, finance, and facilities; and drives strategic change, operational improvements, resource planning, and measurable outcomes across distributed regions.

Manage the Dublin Riot Operations Center engineering team, ensuring high-quality 24/7 incident response and SRE practices. Responsibilities include hiring, coaching, performance management, on-call and incident command, technical triage, alerting and automation, code and design reviews, capacity planning, stakeholder coordination, and reducing recurring incidents. The role also drives AI-focused incident response, develops engineers, manages site performance, and collaborates across global ROC locations and TPM teams.