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Lead development of observability applications, manage an engineering team, drive observability solutions, and ensure system reliability and performance.

The role involves designing and implementing ITOM solutions on the ServiceNow platform, mentoring team members, and improving system reliability in cloud environments.

The Forward Deployed Engineering Build Manager leads cross-functional teams in delivering AI solutions, managing relationships, and ensuring strategic execution of builds.

Design, implement, and operate scalable Kubernetes infrastructure across on-prem and cloud. Build automation and tooling (Python/Go, Ansible, Terraform), improve monitoring with Prometheus/Grafana, consult with service owners, apply AI improvements, and transition solutions to SRE using GitOps and CI/CD.

The role involves building LLM-enabled applications, designing AI-native solutions, and delivering scalable systems in customer-facing environments. Responsible for full-stack engineering and influencing product strategy based on field insights.

Design, develop, and support ServiceNow-scoped applications and integrations. Build and maintain REST/MID Server integrations, APIs, and data flows. Implement ServiceNow modules (ITSM, ITOM, CSM), use platform features (catalog, business rules, workflows), and ensure platform best practices and troubleshooting.

The Staff Site Reliability Engineer will drive observability initiatives, lead reliability engineering, automate solutions, and enhance monitoring frameworks while collaborating across teams.

Design and develop scalable software components, build LLM-enabled applications, collaborate with product managers, and ensure quality through extensive testing and reviews.

The Senior Account Escalation Manager manages customer accounts, ensures satisfaction during escalations, communicates with stakeholders, and analyzes customer health trends to proactively resolve issues, while also preparing reports for leadership.

The Senior Solution Sales Executive is responsible for driving the market success of Moveworks AI products, supporting territory strategy and planning, coaching account teams, and championing diversity.