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3 Days AgoSaved
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In-Office
Dublin, IRL
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Mid level
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Analyst III conducts QC reviews on complaints, provides feedback to agents, refines processes, and ensures compliance with guidelines. This role requires strong analytical and communication skills for continuous improvement.
Top Skills: Google AppsJIRASalesforce Service Cloud
Reposted 6 Days AgoSaved
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In-Office
Dublin, IRL
Easy Apply
Junior
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent II at Coinbase, you will provide top-tier support to premium customers, fostering relationships and ensuring satisfaction. Key duties include proactive customer engagement, issue resolution, and collaboration with teams to enhance the customer experience within the fast-paced crypto environment.
Top Skills: BlockchainCryptoWeb3
Reposted 6 Days AgoSaved
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Remote
28 Locations
Easy Apply
Mid level
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Technical Account Manager at Coinbase will manage technical relationships with clients, advocate for product development, and ensure smooth implementations and support of Coinbase services.
Top Skills: APIsAWSCloud InfrastructureFix ProtocolJson RpcRestWebsockets
Reposted 6 Days AgoSaved
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Remote
Ireland, IRL
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Senior level
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The CX Vendor Manager will oversee BPO vendor relationships, ensure compliance and operational excellence, drive performance improvements, and collaborate with cross-functional teams.
Top Skills: Bi ToolsLookerSalesforceSQL
Reposted 6 Days AgoSaved
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Remote
Ireland, IRL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead EMEA security programs, ensuring compliance with regulatory frameworks, managing risks, mentoring teams, and collaborating with US partners.
Top Skills: BaitDoraGdprIso27001MicaNist CsfSoc2Sox
Reposted 6 Days AgoSaved
Easy Apply
Remote
Ireland, IRL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Compliance QA Analyst III, you will audit complaints cases and KYC activities, identify process gaps, provide insights and improvements, and collaborate with various teams for performance enhancement.
Top Skills: ExcelGoogle SheetsGoogle SlidesJIRAPowerPointSalesforce Service Cloud
Reposted 6 Days AgoSaved
Easy Apply
Remote
Ireland, IRL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Tax Analyst will oversee indirect tax compliance across various jurisdictions, collaborate with finance and legal teams, prepare reports, and ensure regulatory compliance. This role demands strong analytical skills and a tax background.
Top Skills: Oracle Netsuite
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