Provides broad ICT support across grant management, CRM, infrastructure, backup and restore, and cybersecurity systems. Supports internal employees and external applicants, configures and operates the Grant Management System, assists with Microsoft Dynamics CRM, handles account and asset reconciliation, creates technical training materials, documents procedures, and resolves technical issues. Requires strong customer service, communication, analytical, organizational, and problem-solving skills, plus at least three years of relevant ICT experience.

Manages the Arts Council’s press and public relations function, including media campaigns, PR planning, reporting, and media relations. The role supports a Communications Officer, coordinates with digital and internal communications managers, collaborates with stakeholders, and assists the Communications Director. It requires substantial PR experience, campaign leadership, people management, strategic thinking, strong communication, project management, administration, creativity, and ICT proficiency.