Provides compassionate support to fundraisers, donors, volunteers, and stakeholders across phone, email, social media, and post. Maintains supporter relationships, responds to enquiries, conducts welcome and thank-you calls, and coordinates fulfilment requests. Processes donations, maintains accurate CRM records, scans documentation, manages donation batches, and ensures timely acknowledgements. Supports fundraising targets, post administration, compliance with data protection requirements, and wider team projects.