Top Tech Jobs & Startup Jobs in Dublin

The Central Site Operations Specialist is responsible for managing and executing contracted Managed Services as defined by the Customer Statement of Work. This role involves handling day-to-day service delivery, escalation management, and generating reports while ensuring compliance with organizational policies. The position requires maintaining customer communication, managing incidents, and leading implementation activities to achieve customer satisfaction and retention objectives.

The Customer Operations Specialist manages contracted Managed Services, ensuring client satisfaction through effective service delivery. Responsibilities include managing day-to-day operations, client communication, performance reporting, compliance assurance, and collaboration with teams to resolve business problems. This role requires strong analytical skills and the ability to present insights to clients.

The Cash Application Specialist is responsible for ensuring accurate and timely posting of customer payments, reconciling accounts, and analyzing financial data to support the company's financial statements. Duties include managing cash application processes, directing debit collections, and maintaining compliance with accounting policies.

The Revenue Analyst is responsible for revenue analysis, including identifying discrepancies, providing financial analysis, and preparing reports. This role involves collaboration with various teams, conducting User Acceptance Testing for revenue-related changes, and maintaining documentation of procedures.