Lead end-to-end customer implementations and pilots for European accounts, running kick-offs, project plans, technical configuration, training and hypercare. Coordinate cross-functional teams, define pilot success criteria with Sales, document handovers to Customer Success, and improve onboarding playbooks and tooling to reduce time-to-value and scale implementations.

Lead and build a scalable People function for a growth-stage B2B SaaS company. Own people strategy, organisational design, HRIS selection and implementation, multi-country compliance (Irish/EU), SOC2/ISO people controls, performance and reward frameworks, manager enablement, ER case management, onboarding, L&D, people reporting, and HR team development.

The Revenue Operations Manager drives sales operations, manages data, optimizes processes, collaborates with teams, and supports revenue growth strategy.