Architects and delivers enterprise AI, machine learning, generative AI, RAG, and agentic systems. Designs secure end-to-end architectures, integrates Claude and other models with ServiceNow, APIs, databases, cloud platforms, and workflows, and leads discovery, proofs of concept, and client delivery. Develops ML and NLP solutions, data pipelines, dashboards, evaluation frameworks, observability, governance, and responsible AI controls. Collaborates with stakeholders, engineers, consultants, and clients to operationalize reliable AI applications.