The Staff Software Engineer (SRE) will develop and maintain cloud-based infrastructure, focusing on observability, metrics, and incident management. Responsibilities include optimizing infrastructure performance, leading incident responses, and practicing continuous improvement in deployment and monitoring processes.

The Technical Support Engineer will manage and resolve complex customer issues related to Chainguard Images, communicate effectively with clients, document investigations, raise issues for engineering teams, and collaborate with cross-functional groups. This role involves proactive learning and may include participating in an after-hours support rotation.