Top Tech Jobs & Startup Jobs in Dublin

Owns OKX’s global customer complaints program within Compliance. Oversees regulatory responses, complaints governance, quality assurance, second-line oversight, trend analysis, root-cause remediation, executive reporting, and regulatory alignment across jurisdictions. Coordinates with Legal, Compliance, Product, Operations, Risk, and Customer Support teams to address escalated complaints, monitor customer outcomes, strengthen controls, and track remediation through closure.

Drive affiliate growth across MENA by identifying and onboarding affiliates, influencers, and HNW clients; manage relationships; plan and execute online/offline campaigns and events; optimize user acquisition through KPI-driven analysis and segmentation to grow OKX's regional user base and brand awareness.

Owns OKX’s global customer complaints program within Compliance. Oversees complaints governance, quality assurance, regulatory alignment, second-line oversight, trend analysis, root-cause remediation, executive reporting, and regulatory responses across jurisdictions. Partners with Legal, Compliance, Support, Product, Operations, Risk, and senior stakeholders to improve customer outcomes, address systemic issues, maintain controls, and track remediation through closure.

Manage and grow institutional client relationships for OKX by driving sales, onboarding, product collaboration, upselling, and ensuring compliant, high-quality operational support.