As a Technical Architect (TA) in our EMEA region, you will oversee the customer journey starting from kick-off to onboarding to continued customer success and increased adoption. You will strive to understand customer requirements at a molecular level and guide them to utilize the Hightouch platform effectively. Your goal is to ensure customer satisfaction and push product innovation.

The Solutions Engineer at Hightouch will work closely with big-name companies to solve their toughest problems by providing technical solutions and innovative approaches in customer data strategy and architecture. They will collaborate with both technical and non-technical stakeholders to understand challenges and craft creative solutions.

The Customer Success Engineer role at Hightouch involves working directly with users to ensure they can maximize the value of the platform, providing technical support, collaborating with various teams, and contributing to the growth of the company by delivering exceptional customer experiences.