Leads underwriting and claims strategy, operations, quality, governance, client engagement, and team development across the Central European sub-region. Partners with business development, pricing, and regional leadership to support profitable growth, strengthen strategic relationships, improve operational performance, manage risk, and implement market-leading underwriting, claims, biometric, and technology solutions.

Leads complex enterprise cyber investigations and incident response from detection through recovery. Conducts host, network, cloud, identity, and SaaS investigations; performs threat hunting and compromise assessments; develops containment and remediation strategies; briefs executives and boards; partners with legal, compliance, privacy, and audit teams; improves security capabilities through lessons learned and AI-assisted workflows; and participates in 24/7 on-call coverage.