Jobs at Align Technology

Develop and maintain server-side and client-side web applications. Responsibilities include reviewing existing systems, contributing to architecture and product roadmaps, researching technologies, writing documentation, producing efficient code, and collaborating within Agile Scrum teams. The role also involves mentoring, problem-solving, stakeholder collaboration, and delivering technical solutions independently and collaboratively.

Leads and develops a team of Territory Managers responsible for growing Invisalign and iTero sales across Western Germany. Coaches employees, creates strategic sales plans, manages customer action plans, analyzes market opportunities, supports recruitment, and drives revenue growth. The role requires strong sales leadership, analytical and budgeting skills, German and English fluency, a valid driver’s license, and high willingness to travel within the territory.

Leads architecture, development, optimization, testing, and delivery of modern C++ 3D software for clinical dental applications. Owns rendering, geometry, APIs, CI/CD, and cross-language integrations while applying AI-assisted development practices. Investigates complex defects, mentors engineers, leads technical discussions, collaborates across product and manufacturing teams, and ensures compliance with medical device software quality processes.

Provides customer support through email, chat, and phone; troubleshoots and escalates issues, documents interactions in the CRM, updates knowledge resources, and collaborates with Clinical and Sales teams. The intern also participates in training and team meetings while developing customer service and support operations skills.

Leads EMEA marketing communications strategy and execution across digital, social, email, print, and events. Owns brand consistency, omnichannel campaign delivery, communications planning, calendars, governance, and cross-functional projects. Partners with regional, global, and local stakeholders to align messaging with business priorities, improve operational excellence, and support customer-centric engagement across dental professionals, patients, and internal audiences.

Develops and delivers scalable clinical education programs for EMEA customers and sales teams. Responsibilities include coordinating education initiatives, managing project documentation, planning meetings, maintaining training collateral, analyzing education data, updating digital learning platforms, and supporting professional education, lead generation, and product pilot programs. The role requires bilingual English and Spanish communication, virtual classroom teaching, learning management system expertise, authoring software proficiency, and at least two years of digital education experience.

Drives sales growth and market share across national dental laboratory accounts and distribution partners. Develops account strategies, manages executive relationships, negotiates contracts, delivers sales quotas, supports product launches, and coordinates cross-functional initiatives. Coaches field teams, manages forecasts and budgets, identifies strategic opportunities, and serves as a liaison among sales, marketing, pricing, legal, logistics, product, and customer service teams. This field-based role requires 50%–60% travel, including overnight trips and some weekends.

Develop, validate, deploy, and maintain machine learning solutions for medical device manufacturing and CAD/CAM systems. Build deep learning and multimodal AI models using computer vision, 3D geometry, meshes, images, and structured data. Integrate models into production systems, conduct performance analysis, maintain ML workflows, and translate research into practical manufacturing applications while collaborating with engineering, manufacturing, and product teams.

Leads the EMEA privacy program, ensuring compliance with GDPR, UK GDPR, ePrivacy, AI regulations, and emerging regional laws. Oversees privacy risk assessments, DPIAs, data governance, cross-border transfers, vendor privacy reviews, data subject rights, incident response, training, and AI governance. Advises business, legal, security, procurement, sales, and commercial teams while supporting audits, regulatory inquiries, contracts, and strategic privacy initiatives.

Supports customers throughout iTero scanner onboarding, installation, registration, clinical readiness, and early usage. Provides technical troubleshooting for hardware, software, networking, and connectivity issues; coordinates equipment shipments, repairs, returns, leasing documentation, and logistics. Manages customer accounts, resolves contacts through tickets, phone, and email, maintains documentation and knowledge bases, and collaborates with internal teams and external partners to meet service deadlines.

Develop and scale patient financing and other commercial growth initiatives across EMEA. Build business cases, identify and negotiate with FinTech and strategic partners, lead concepts through pilots and launches, define success metrics, and transition successful propositions to regional teams. Collaborate with Legal, Compliance, Finance, Technology, Marketing, and country leadership while identifying additional opportunities in subscriptions, patient access, products, and new markets.

Leads and delivers IT infrastructure, migration, standardization, security, and architecture projects. Designs, implements, administers, and monitors on-premise, cloud, and hybrid environments, internal services, networks, and critical systems. Provides second- and third-level support, improves availability, security, and performance, maintains documentation, and ensures adherence to IT security standards while collaborating with development and service teams.

Own sales, territory growth, and business development across South Belgium and Luxembourg. Manage existing accounts, acquire new customers, build pipelines, lead DSO negotiations, develop Luxembourg’s market, and drive Invisalign, iTero, and retention growth. The role requires autonomous territory ownership, strategic planning, stakeholder management, forecasting, contract negotiation, and extensive regional travel.

Supports EMEA Teen and Kids orthodontics marketing initiatives, including professional education, doctor engagement, sales enablement, digital communications, campaigns, webinars, and market activation. Maintains trackers, content calendars, timelines, and asset repositories; consolidates campaign performance metrics; prepares updates and executive summaries; coordinates with local and cross-functional teams; and translates feedback and insights into actionable recommendations.

Develop and support scalable MES applications, reporting solutions, CI/CD pipelines, and event-driven integrations for global manufacturing operations. The role involves Java and SQL development, troubleshooting integrated systems, root-cause analysis, documentation, process improvement, and collaboration with engineering, DevOps, and manufacturing teams.

Coordinates the EMEA Employee Experience roadmap across wellness, recognition, belonging, social responsibility, and business synergy. The role manages employee listening, action planning, manager enablement, recognition programs, engagement reporting, and continuous-improvement initiatives. It partners with HR, training, business intelligence, and operational leaders to translate employee insights into measurable organizational and customer-experience improvements across multiple markets.

Owns the EMEA Employee Experience roadmap for Customer Success, coordinating employee listening, recognition, wellbeing, inclusion, development, manager enablement, and continuous-improvement initiatives. Translates employee feedback into action plans, tracks outcomes, supports cross-functional stakeholders, and partners with BI to develop reporting on engagement and organizational effectiveness. The role requires multi-market program coordination, facilitation, data interpretation, discretion, and process improvement skills.

Coordinates the EMEA Employee Experience roadmap across wellness, recognition, belonging, social responsibility, and business synergy. Facilitates employee listening, converts feedback into action plans, supports manager enablement, coordinates wellbeing and recognition initiatives, and partners with HR, Training, OPEX, and BI. Develops reporting, tracks improvement initiatives, manages governance and vendors, and connects employee experience insights with organizational effectiveness, operational performance, and Customer Experience.

Coordinates and improves the EMEA Customer Success employee experience program across wellness, recognition, belonging, social responsibility, and business synergy. Responsibilities include employee listening, surveys, action planning, manager enablement, recognition programs, reporting, stakeholder coordination, and continuous-improvement initiatives. The role partners with HR, training, BI, and operational leaders to translate employee insights into measurable improvements supporting organizational effectiveness and customer experience.

Manage Align Technology’s Aragón sales territory by onboarding high-potential dental accounts, selling Invisalign and iTero solutions, and helping doctors modernize and grow their practices. Responsibilities include consultative selling, territory and account planning, data-driven decision-making, relationship management, and coordinating internal resources to improve customer experience and promote Align solutions.