Develops and delivers scalable clinical education programs for EMEA customers and sales teams. Responsibilities include coordinating education initiatives, managing project documentation, planning meetings, maintaining training collateral, analyzing education data, updating digital learning platforms, and supporting professional education, lead generation, and product pilot programs. The role requires bilingual English and Spanish communication, virtual classroom teaching, learning management system expertise, authoring software proficiency, and at least two years of digital education experience.
The Clinical Education Specialist EMEA is passionate about learning and has a strong record of accomplishment building effective and scalable learning platforms in a fast-paced and complex organization. You are results oriented, a strategic thinker, and an enthusiastic educator. As the Clinical Education Specialist, you are prepared to liaise with content subject matter experts from across the organization to develop and deliver practical training and scalable platform structure for go-to-market strategies, training methodology, education messaging as well as processes and systems. The scope of the role spans the entire learning and education journey for EMEA customers from on boarding to on-going learning and development.
This individual will report directly to the Associate Director, Clinical Education EMEA, Ortho.
This is a 5 days in the office position, with office location in Madrid.
This is a 5 days in the office position, with office location in Madrid.
Key Responsibilities
- Deliver Education Support to help grow our business
- Support OR and GP educational project initiatives. You will help coordinating and managing system documentation to meet our business goals and objectives. You will work independently and collaborate with cross-functional teams as required
- Plan meetings and activities by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists
- Collaborate with the OR and GP Education Managers on education initiatives to support professional education, lead generation and pilot programs to introduce new product features
- Maintain current education collateral inventory and library for customers and sales team
- Analyze data to identify opportunities in education
- Update and maintain Align Education websites and other digital education platforms
- Other activities as assigned to ensure the daily needs of customers and the business are met
Skills, Knowledge & Expertise
- Bachelor’s degree or equivalent work experience / Qualified teacher or bachelor’s in communications, Marketing, or business-related field
- Fluent in English and Spanish language - excellent written and verbal communication skills
- Minimum 2 years of professional work experience in digital education related
- Proven experience in developing practical training and certification programs for go-to-market strategies, training methodology, education messaging as well as processes and systems
- Project management experience
- Proficiency with teaching in a virtual classroom environment, Learning Management Systems, Articulate Storyline or other authoring software
- Strong attention to detail, business writing, project management and interpersonal communications
- Highly process oriented, with the ability to create and document programs that scale
- Candidate needs to possess a natural ease in dealing with people, an ability to present themselves with confidence, a mature thought process to create training material relevant to their audience, spontaneity to respond to difficult situations with ease, a good sense of humor and loads of enthusiasm
- IT skills, including all Microsoft Office packages, proficiency in Asana, and experience using modern multimedia tools.
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
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