Smartling
Smartling Innovation & Technology Culture
Frequently Asked Questions
Employees report early access to new tools and confidence that the company is keeping pace with industry standards. Leadership reinforces this by piloting new technologies across teams and rolling out training so employees can take advantage of the latest tools.
Smartling Employee Perspectives
Smartling has been named No. 3 in Business Services on Fast Company’s prestigious list of the World’s Most Innovative Companies of 2026.
"We’re thrilled to be recognized by Fast Company and grateful for every customer and Smartling team member who made this possible," said Bryan Murphy, CEO of Smartling. "In 2025, leading enterprises moved past the pilot phase and started running AI translation infrastructure at scale. As a result, they were able to scale faster globally, for a fraction of the cost. We're building a platform that combines cutting-edge AI with translation you can trust, making global growth accessible to any company."
In 2025, Smartling’s AI-driven translation grew 218% year over year as enterprises moved from experimentation to production deployment. Smartling expanded its platform significantly: new AI agents now autonomously handle routing, error-checking, hallucination detection, and quality review, removing the manual bottlenecks that made translation slow and expensive. On average, customers saw costs drop by 60% and turnaround time improve by 6x compared to traditional methods.
Smartling has been named to G2’s 2026 Best Software Awards, placing No. 2 on the Content Management Systems (CMS) Products list. As the world’s largest and most trusted software marketplace, G2 reaches over 100 million buyers annually. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users. The recognition in G2’s 2026 Best Software Awards reflects Smartling's continued momentum as enterprises increasingly turn to AI-powered translation infrastructure to scale global content faster and at lower cost.
What People Are Saying About Smartling
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Work-Life Balance: Flexible and remote options, along with unlimited PTO, are frequently highlighted as part of the employee experience. People describe the ability to work from anywhere with supportive policies that make time off manageable.
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Leadership Communication: Leadership is portrayed as accessible and caring, with clear goals and attentive onboarding support. Culture is often described as collaborative, with managers who share challenges openly.
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Market Position & Stability: Industry recognition and momentum around AI-enabled localization point to a business with strong external validation. Growth narratives suggest the company is riding a favorable market wave.
