Smartling
What's the Company Culture Like at Smartling?
Frequently Asked Questions
The culture at Smartling is described as collaborative, mission-driven and innovative, with employees pointing to value-based recognition as proof that culture is visible day-to-day. Smartling reported that 96% of employees feel aligned with company values in 2025, demonstrating strong cultural alignment.
Employee recognition at Smartling happens through all-hands celebrations, annual structured awards tied to company values, and monetary rewards like spot bonuses. Employees also highlight small moments such as cross-department recognition, that makes contributions visible beyond immediate teams via a dedicated channel as proof that recognition feels genuine, not just formal.
Smartling Employee Reviews
What People Are Saying About Smartling
-
People-First Culture: Core value "Take Care of Our People" pairs with people-centric benefits (flexible PTO, free medical for employees and families where offered, parental leave) and support for remote hires. Accounts highlight strong onboarding and clear communication in remote settings.
-
Collaborative & Supportive Culture: Work is framed as collaboration among engineers, linguists, and AI researchers across 17 countries with hubs in New York and Dublin. Leadership narratives and industry coverage describe teams working side by side to deliver human-centered localization with AI.
-
Authentic & Consistent Values: Clear core values and a "Talk is cheap" manifesto are prominently stated and referenced in hiring materials. External company profiles and job copy echo an inclusive, values-driven, high-energy culture.
Smartling's Benefits
Company or teams have recognition rituals for individual work
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
We run annual Smartling Excellence and Living Our Values awards.
Managers give public shoutouts and celebrate employee milestones
We have a dedicated slack channel for shoutouts, as well as more focused shoutouts during each All-Hands.
Managers offer consistent feedback loops
Provides modern technology across teams
Provides resources to build team camaraderie
Quarterly engagement surveys to gauge employee satisfaction
We run a main survey annually, with specific teams follow-ups. Additionally, we run shorter check-ins with monthly All-Hands meetings.
Transparent sharing of company-wide eNPS scores
Always share results from our annual Employee Engagement survey.
Flexibility provided during personal challenges
Offers an Employee Assistance Program (EAP)
Offers company-sponsored outings
Offers wellness programs
Provides employees with ability to schedule focus-time blocks
Defined policies promoting a professional, respectful workplace
Defined values and mission statements
Documented policies and procedures to protect employee privacy and data
Hosts in-person all-hands meetings
We meet annually in person as the whole team for a few days of training and fun events.
Hosts in-person revenue kickoff meetings
We meet annually in person as the whole team for a few days of training and fun events.
Implements team-based strategic planning
Leadership encourages open, transparent debate
One of our 5 values is Debate, then commit.
Leadership is transparent and communicative
Our metrics are shared at every All-Hands meeting (monthly).
Policies promote a low-ego, team-driven culture
One of our 5 values is Debate, then commit.
Prioritizes real-world impact of work in decision-making processes
Promotes a people-first, social culture
One of our 5 values is Taking care of our People.
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Defined boundaries around off-hours communication
Established expectations for communication between time zones
Offers a remote work program
Provides work from home flexibility
Utilizes a flexible work schedule
Utilizes a full-time remote friendly model
