Provides professional front-of-house reception services, including greeting clients and visitors, managing meeting-room bookings, operating the switchboard, arranging taxis, coordinating hospitality support, and escalating facilities or maintenance issues. The role requires strong communication, organization, client-service, teamwork, and adaptability in a busy office environment.
Receptionist
Days: Monday - Friday
Hours of Work: 7.25 (alternating shifts)
Role:
We are seeking an experienced and professional Receptionist to join our Dublin office at Grant Thornton. This role is ideal for a dedicated career receptionist who takes pride in delivering an exceptional front-of-house service and creating a welcoming, professional first impression for clients, visitors and colleagues.
The successful candidate will be confident working in a busy professional environment and committed to providing an efficient, courteous and consistently high standard of service.
Duties include but are not limited to:
- Meeting and greeting clients in a courteous, professional and friendly manner.
- Providing a professional and personable service to all clients, visitors and staff.
- Reserving meeting rooms and ensuring bookings are accurate and up to date.
- Calling clients and internal hosts in advance to confirm meeting details.
- Working closely with the Hospitality team to help ensure meetings run smoothly from arrival through to departure.
- Coordinating with internal teams to support visitor arrivals and any last-minute changes.
- Operating a busy switchboard and directing calls in a positive and professional manner.
- Booking taxi services when required.
- Covering on the Hospitality floor when required.
- Escalating any meeting-room, visitor or facilities issues promptly to the relevant team.
- Working closely with the Facilities team on day-to-day office requirements, identifying and escalating any maintenance or facilities issues and supporting the delivery of a well-maintained and professional working environment.
- Supporting on-site H&S responsibilities.
Skills Required:
Previous reception or front-of-house experience is essential.
Confident and professional communication skills, with the ability to interact effectively with clients and colleagues at all levels.
Excellent professional etiquette and a strong client service focus.
Excellent communication and interpersonal skills.
A collaborative approach and strong team-working skills.
Self-motivated, proactive and highly detail oriented.
Excellent organisational and time-management skills.
Ability to work effectively in a fast-paced, hands-on environment and adapt to changing priorities.
- Proficiency in Microsoft Office and previous switchboard experience.
#LI-KS1
About UsWe are Grant Thornton Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it.
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
Our Benefits
Please follow this link for information on our generous benefits package.
About the TeamEquity, diversity and inclusionAt Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.
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