Kenvue Logo

Kenvue

Customer Support Specialist

Posted Yesterday
Be an Early Applicant
Remote
Hiring Remotely in Ireland, IRL
Junior
Remote
Hiring Remotely in Ireland, IRL
Junior
Maintain and audit rebate and promotion programs, ensure accurate booking of customer invoices, ensure compliance with internal policies and regulations, collaborate with sales, finance and management to mitigate financial risks and support financial reporting and budgeting.
The summary above was generated by AI

Kenvue is currently recruiting for a:

Customer Support Specialist

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Customer Support Supervisor

Location:

Europe/Middle East/Africa, Portugal, Porto, Porto

Work Location:

Hybrid

What you will do

As a Customer Support Specialist, you will play a key role in supporting the financial health and integrity of the company by maintaining and ensuring compliance with rebate and promotion programs. This position is essential for financial reporting and budgeting, contributing to the overall financial performance and compliance of the organization.

Key Responsibilities

Rebate and Promotion Maintenance:

  • Manage and maintain rebate and promotion programs, ensuring they are accurately recorded and tracked.

  • Ensure accurate identification and booking of customers’ invoices.

  • Conduct regular audits and reviews to identify and mitigate financial risks.

Compliance:

  • Ensure all financial activities related to rebates, promotions, and sales commissions comply with internal policies and external regulations.

  • Conduct regular audits and reviews to identify and mitigate financial risks.

Team Collaboration:

  • Collaborate with cross-functional teams, including sales, finance, and management, to ensure a seamless financial process.

  • Participate in team meetings and training sessions to stay updated on company policies and procedures.

What we are looking for

Required Qualifications

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field

  • At least 2 years of experience in commercial finance

  • Fluent in English and Spanish, both written and spoken (role focused on Portugal)

  • Background in finance, accounting, or related fields is highly preferred

  • Advanced proficiency in SAP, Excel and TPM systems.

  • Strong problem-solving skills to address financial discrepancies and operational issues.

  • Ability to think critically and make informed decisions.

  • High level of attention to detail to ensure accuracy in financial calculations and reporting

  • Ability to manage multiple tasks and deadlines effectively.

What’s in it for you

  • Competitive Benefit Package

  • Health insurance

  • Life insurance

  • Pension Plan

  • Flexible work police

  • Learning & Development Opportunities

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Similar Jobs

16 Days Ago
Remote
Junior
Junior
Marketing Tech • Software
Provide Greek- and English-language customer support via chat and email, resolve complaints, document interactions, identify process improvements, and maintain professional, timely communication to ensure customer satisfaction.
3 Days Ago
Remote
Entry level
Entry level
Professional Services • Consulting
Provide Dutch and English customer support across phone, email, and messages for home appliances. Troubleshoot technical issues, process warranty claims/repairs/replacements, recommend products, and maintain high customer satisfaction through professional communication.
3 Days Ago
Remote
Entry level
Entry level
Professional Services • Consulting
Provide bilingual (French/English) customer support via phone, email, and messages for home appliances. Troubleshoot technical issues, process warranties/repairs/replacements, recommend products, and maintain high customer satisfaction.

What you need to know about the Dublin Tech Scene

From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account