Jobs at Web Summit

Manage speaker relationships and logistics for Web Summit’s global events. Coordinate scheduling, speaker activities, communications, and event processes while collaborating with internal teams to deliver an excellent attendee experience. The role requires strong organization, customer service, confidentiality, problem-solving, and project ownership, with experience in relationship management, customer service, or events preferred.

Lead and unify Partner Success, Key Attendee Success, and Startup Success globally. Own budgets, headcount, service models, SLAs, escalations, stakeholder satisfaction, and fulfilment data. Build scalable tiered operating models, champion stakeholder feedback, collaborate with Production, Sales, Marketing, and Engineering, and manage high-priority escalations during event weeks. The role requires strategic leadership, operational discipline, relationship management, analytical decision-making, and the ability to improve service quality across high-volume global events.

Research and recruit high-profile technology speakers, particularly from China, for Web Summit events. Responsibilities include researching prospects, crafting persuasive pitches, managing long-running outreach, developing session concepts, maintaining speaker data, coordinating VIP schedules, preparing briefings, and supporting travel within China and to events. The role requires native-level Mandarin, fluent English, strong communication skills, knowledge of China's technology ecosystem, and proficiency with Chinese social and research platforms.

Provide attendee support through email, live chat, and social media; resolve issues according to company policies; share feedback with internal teams; collaborate with marketing; and provide attendee insights to product and engineering teams. The role requires strong communication, problem-solving, multitasking, attention to detail, adaptability, and comfort working across teams in a high-volume environment.

Support Web Summit’s media and communications team across Chinese-speaking markets. Build relationships with journalists, influencers, creators, and communities; develop Chinese-language content and social campaigns; coordinate media attendance, interviews, moderators, and event coverage; manage WeChat, Weibo, Douyin, Xiaohongshu, and Bilibili content; and use AI, data, and Salesforce to plan, track, and evaluate media activity.

Supports Speaker Operations by improving processes, systems, reporting, governance, and team ways of working. Identifies inefficiencies, risks, bottlenecks, and opportunities for scalability; coordinates operational workstreams; develops dashboards and performance insights; manages data and systems; and supports cross-functional stakeholders through process and change implementation.

Web Summit is seeking ambitious candidates for various roles in Software Engineering, Event Production, Customer Success, Analytics, Data Science, and Sales. The role requires a strong academic background, leadership, problem-solving skills, and a commitment to innovation and collaboration. Applicants should showcase achievements in competitive sports, creative fields, volunteering, and entrepreneurial ventures.

Run day-to-day execution of performance campaigns across Meta, LinkedIn and Google; aggregate and analyze campaign data into actionable dashboards and insights; design and evaluate tests across creative, targeting and bidding; collaborate with Growth, Analytics, Creative and Sales to build integrated acquisition campaigns and optimize customer funnel metrics for attendee and partner acquisition.

Run day-to-day performance campaigns across Meta, Google and LinkedIn, turning raw campaign data into actionable insights and dashboards. Build and test creative, targeting and bidding strategies, partner with Growth, Analytics, Creative and Sales to drive acquisition and measurable results.

Manage end-to-end employment and contractor documentation workflows: prepare and issue contracts via e-signature, maintain contractor/EOR registers, coordinate onboarding/offboarding legal docs, liaise with Legal/People/Finance, track renewals and approvals, and improve workflows and controls across multiple jurisdictions.

Identify, engage and manage relationships with investors across the attendee lifecycle. Maintain investor pipeline in Salesforce, collaborate with BI and cross-functional teams to generate leads, represent Web Summit at global events, and drive investor engagement and account management.

Own full sales cycle to meet revenue targets by prospecting, building relationships with Fortune 500 and scale-up executives, creating partnership solutions, managing pipeline and forecasting, and contributing to global expansion strategy.

Drive B2B partnerships sales for Web Summit by prospecting and managing the full sales cycle with Fortune 500 and scale-up clients. Develop business plans, own forecasting and pipeline, craft tailored sponsorship solutions, collaborate on go-to-market strategies, and contribute to global expansion efforts.