Jobs at Viktor

Own and optimize the lifecycle machine: activation, expansion, retention, and reactivation for a PLG B2B SaaS. Hands-on in Customer.io, run experiments, define segmentation with engineering, manage deliverability and sending hygiene, and be judged on activation, net revenue retention, and reactivated revenue.

Own post-sale customer relationships: onboard new workspaces, provide technical support and triage, prevent churn, drive expansion, create enablement materials, and translate customer feedback into prioritized product improvements.

First RevOps hire to build and run the revenue data machine: implement billing/MRR pipelines, attribution, NRR/GRR reporting, AE comp design, forecasting, pipeline hygiene, and practical tooling choices. Work directly with the CRO, initially as a one-person function, to deliver trusted live metrics that inform CEO/CRO decisions.

Provide tier-1 on‑site support for Viktor's AI agent: triage, reproduce and resolve issues, read logs, write actionable bug reports, map trends for product, and improve docs and self‑service.

You will own full-cycle sales for an early-stage AI-driven SaaS product: prospecting, booking demos, running live product demos on prospect data, building the GTM playbook, and closing contracts while working closely with co-founders.

Lead end-to-end acquisition for an AI-native B2B SaaS: own paid channels, partnerships, experimentation, conversion funnel, measurement, and hiring playbook. Operate hands-on to optimize pipeline, CAC efficiency, and paying accounts while building a small growth team.